Manager Memo podcast

Michelle Griffin is a fractional HR executive and CEO of Griffin Resources. Her company supports small to mid-size domestic and multi-national companies with payroll support, employee development, compliance, benefits administration, and talent acquisition.

Along the way we discuss – Work on Her Terms (1:30), Scalability (6:50), Business Analytics (11:00), Matching Employee Talents With the Right Client (12:15), Solutions Partner (19:10), Psychology Assessment Tools (24:00), Reverse Knowledge Transfer (29:20), International Business (31:00) Exotic Locales (32:50), Job Interview Skills (35:45), and a Typical Work Day (41:00).

This podcast is partnered with LukeLeaders1248, a nonprofit that provides scholarships for the children of military Veterans. Send a donation, large or small, through PayPal @LukeLeaders1248; Venmo @LukeLeaders1248; or our website @ www.lukeleaders1248.com. You can also donate your used vehicle @ this hyperlink – CARS donation to LL1248.

Reach out to Michelle and learn how her team can support your HR needs @ Griffin Resources

Music intro and outro from the creative brilliance of Kenny Kilgore. Lowriders and Beautiful Rainy Day.

Dave Burnett is passionate about helping businesses thrive. A serial entrepreneur he developed the highly successful Achievers.com platform that was sold in 2015 for $110M. Currently he is the founder of two dynamic marketing sites, AOKmarketing.com and PromotionalProducts.com.

Along the way we discuss – The Hockey Enforcer (1:30), Getting out of Your Own Way (4:00), Beer Sampling (5:45), Buying URLs (12:45), Niche Expertise (19:30), 100 Squares per Day (22:00), Business as an Infinite Game (24:00), Concussion Set Back (26:30), Marketing and AI (32:00), the Terrible Tarriff Issue (38:30) and the Importance of Gratitude (41:00).

Reach out to Dave and grow your business with proven digital marketing solutions @AOK Marketing.

This podcast is partnered with LukeLeaders1248, a nonprofit that provides scholarships for the children of military Veterans. Send a donation, large or small, through PayPal @LukeLeaders1248; Venmo @LukeLeaders1248; or our website @ www.lukeleaders1248.com. You can also donate your used vehicle @ this hyperlink – CARS donation to LL1248.

Music intro and outro from the creative brilliance of Kenny Kilgore. Lowriders and Beautiful Rainy Day.

Dan Balcauski, Founder and Chief Pricing Officer at Product Tranquility, helps high-volume B2B SaaS CEOs define pricing and packaging of new products.

Along the way we discuss - Peak Dot.com Insanity (3:02), What the Hell is Value Anyway (5:30), Pricing the Customer (16:30), Product Management (22:00) and Figuring out the World (31:00).

Reach out to Dan through his website @ - Product Tranquility

Tune into Dan's podcast @ SaaS Scaling Secrets

This podcast is teamed with LukeLeaders1248, a nonprofit that provides scholarships for the children of military Veterans. Help us reach our 300-scholarship goal for 2026. Send a donation, large or small, through PayPal @LukeLeaders1248, Venmo @LukeLeaders1248, or our website @ www.lukeleaders1248.com. Or – if you have a used vehicle you want to donate to LukeLeaders1248 access this hyperlink – CARS donation to LL1248.

Manager Memo seeks sponsors for the pod. If you have a product or service to promote, please email @ [email protected] or www.lukeleaders1248.com

Music intro and outro from the creative brilliance of Kenny Kilgore. Lowriders and Beautiful Rainy Day.

Vance Morris is the President and Chief Experience Officer at the Deliver Service Now Institute. Vance has created the Systematic MAGIC framework that helps business owners craft unforgettable journeys that increases customer retention.

Along the way we discuss –Rock & Roll Birth Control Factory Security Guard (1:10), Systematic Magic (3:15), How to Carry a Tray (6:40), You Deserve Wow (7:45), Shift Happens (9:15), Moment Zero (11:50) and the Kiss Goodnight (12:50), Upping the Customer Experience (28:00), The Pirate Dentist (31:30), and the Hope Diamond (36:30).

Contact Vance and increase your "Wow" now @ - Deliver Service Now

Grab your ways to Wow @ 52 Wows

This podcast is teamed with LukeLeaders1248, a nonprofit that provides scholarships for the children of military Veterans. Help us reach our 300-scholarship goal for 2026. Send a donation, large or small, through PayPal @LukeLeaders1248, Venmo @LukeLeaders1248, or our website @ www.lukeleaders1248.com. Or – if you have a used vehicle you want to donate to LukeLeaders1248 access this hyperlink – CARS donation to LL1248.

Manager Memo seeks sponsors for the pod. If you have a product or service to promote, please email @ [email protected] or www.lukeleaders1248.com

Music intro and outro from the creative brilliance of Kenny Kilgore. Lowriders and Beautiful Rainy Day.

Brady Dahmer from Vancouver, British Columbia, is an author, Brand Strategist and Founder at Tropoly. In the pod we discuss how businesses can build the extraordinary by addressing their blind spots.

Along the way we discuss –Missionaries not Mercenaries (3:00), Tinker, Tailor, Soldier, Spy (4:35), Toronto Film Festival (9:30), Kids and World Peace (13:30), the Value of Checklists (19:25), Universal Truths (22:30), Stress, the Enemy of Creativity (27:30), and Tips and Hacks (30:35).

Contact Brady @ - [email protected]

This podcast is teamed with LukeLeaders1248, a nonprofit that provides scholarships for the children of military Veterans. Help us reach our 300-scholarship goal for 2026. Send a donation, large or small, through PayPal @LukeLeaders1248, Venmo @LukeLeaders1248, or our website @ www.lukeleaders1248.com. Got an old car you want to donate? Access this hyperlink – CARS donation to LL1248.

Manager Memo seeks sponsors for the pod. If you have a product or service to promote, please email @ [email protected] or www.lukeleaders1248.com

Music intro and outro from the creative brilliance of Kenny Kilgore. Lowriders and Beautiful Rainy Day.

Jeff Borello is the Co-Owner and CEO of Andromeda Technology Solutions, a company that helps manufacturers use IT to improve productivity and efficiency.

Along the way we discuss – BHAG/Metronomics (10:20), Ransomware (13:00), Competitive Advantage (18:40), Move to the Cloud (20:30), Strategic IT Planning (23:00), No Side Hustle (27:50), Business Partnerships / Co-Owners (31:00), and Core Values (35:00).

This podcast is teamed with LukeLeaders1248, a nonprofit that provides scholarships for the children of military Veterans. Help us reach our 300-scholarship goal for 2026. Send a donation, large or small, through our website @ www.lukeleaders1248.com, PayPal, or Venmo @LukeLeaders1248. Or – if you have a used vehicle you want to donate to LukeLeaders1248 access this hyperlink – CARS donation to LL1248.

Manager Memo seeks sponsors for the pod. If you have a product or service to promote, please email @ [email protected] or www.lukeleaders1248.com

Music intro and outro from the creative brilliance of Kenny Kilgore. Lowriders and Beautiful Rainy Day.

Manager Memo proudly opens its 8th season with Lieutenant General Robert W. Noonan, U.S. Army (Retired) — a distinguished military and corporate leader whose career spans over 35 years of service, including senior intelligence roles and executive leadership at Booz Allen Hamilton. A transformational leader, Bob Noonan has inspired thousands to dream more, learn more, do more, and become more.

Along the way we discuss – Vietnam (3:50), SFC Al Chang's "Grieving Soldier" (9:00), Butt from a Banjo (14:50), Dooah with the Hooah (17:30), Somalia (18:40), Tough Calls (21:00), Too Much Fun (24:30), Eye of the Needle (22:33), handling tragedy (31:15), dealing with 4 Stars (33:50), Mugs, Thugs, and Wackos (35:45), leading in Business (37:45), Woodstock and a Man on the Moon (43:45).

This podcast is teamed with LukeLeaders1248, a nonprofit that provides scholarships for the children of military Veterans. Help us reach our 300-scholarship goal for 2026. Send a donation, large or small, through our website @ www.lukeleaders1248.com, PayPal, or Venmo @LukeLeaders1248. Or – if you have a used vehicle you want to donate, access this hyperlink – CARS donation to LL1248.

Manager Memo seeks sponsors for the pod. If you have a product or service to promote, please email @ [email protected] or www.lukeleaders1248.com

Music intro and outro from the creative brilliance of Kenny Kilgore. Lowriders and Beautiful Rainy Day.

Shelley Rosetta is a business consultant and Principal at Solomon Coyle. Shelley explains how the power of the "built environment" can shape culture, enhance employee engagement and fuel innovation.

Along the way we discuss – the Journey (1:05), Distribution Channels (3:50), Business Peer Groups (10:05), Tariffs and Stuff (12:24), Leading with Data (14:40), KPI's (16:20), Building a Business Culture (21:25), Design Thinking (24:00), the "Feel of Space" (27:25), and the Dealer/Manager Development Program (37:30).

Access the services of Shelley @ Solomon Coyle

This podcast is teamed with LukeLeaders1248, a nonprofit that provides scholarships for the children of military Veterans. Help us reach our 300-scholarship goal for 2026. Send a donation, large or small, through our website @ www.lukeleaders1248.com, PayPal, or Venmo @LukeLeaders1248. Or – if you have a used vehicle you want to donate to LukeLeaders1248 access this hyperlink – CARS donation to LL1248.

Manager Memo seeks sponsors for the pod. If you have a product or service to promote, please email @ [email protected] or www.lukeleaders1248.com

Music intro and outro from the creative brilliance of Kenny Kilgore. Lowriders and Beautiful Rainy Day.

Howard Pearl is the CEO @ C.A.R.S. (Charitable Adult Rides & Services) a 501(c)(3) that raises funds for nonprofits through effective donation programs. During Howard's tenure, CARS has emphasized operational excellence and innovation to meet the evolving needs of its beneficiaries.

Along the way we discuss – the Journey (1:05), Managers – "Manage" (7:00), Consensus Input (7:35), Built on Trust (9:15), Removing the Unethical (9:45), Full Transparency (11:50), M&A (13:00), Changes in Attitude (15:30), running a Hybrid Organization (25:40), working with the Board of Directors (29:15), Tesla donations (32:00), and Dreaming and Believing (36:00).

Access the services of C.A.R.S. @ CAR Easy

This podcast is teamed with LukeLeaders1248, a nonprofit that provides scholarships for the children of military Veterans. Help us reach our 300-scholarship goal for 2026. Send a donation, large or small, through our website @ www.lukeleaders1248.com, PayPal, or Venmo @LukeLeaders1248. Or – if you have a used vehicle you want to donate to LukeLeaders1248 access this hyperlink – CARS donation to LL1248.

Manager Memo seeks sponsors for the pod. If you have a product or service to promote, please email @ [email protected] or www.lukeleaders1248.com

Music intro and outro from the creative brilliance of Kenny Kilgore. Lowriders and Beautiful Rainy Day.

Jonathan Mast is a consultant and success coach who helps business leaders leverage Artificial Intelligence (AI) for growth. In this pod, Mast provides concrete tips on ways to use AI in ways that increase productivity and profit.

Along the way we discuss – the Journey (1:05), White Beard "Prompts" (4:30), 45 years to 8 seconds (8:00), AI and dementia patients (10:55), AI – "not smart at all" (18:50), AI and ADHD (26:40), Flux Lora Image Generator (28:45), A Day in the Life of Jonathan Mast (34:00), and AI and Faith (37:00).

Access Jonathan Mast's services @ White Beard Strategies

This podcast is teamed with LukeLeaders1248, a nonprofit that provides scholarships for the children of military Veterans. Help us reach our 300-scholarship goal for 2026. Send a donation, large or small, through our website @ www.lukeleaders1248.com, PayPal, or Venmo @LukeLeaders1248.

Manager Memo seeks sponsors for the pod. If you have a product or service to promote, please email @ [email protected] or www.lukeleaders1248.com

Music intro and outro from the creative brilliance of Kenny Kilgore. Lowriders and Beautiful Rainy Day.