Welcome to today’s episode, where we’re thrilled to have Dr. William J. Moorhead, DMD, join us! Known affectionately as “Dr. Checklist,” Dr. Moorhead is a leader in dental systems management and an advocate for helping practices overcome challenges like absenteeism, turnover, training inefficiencies, and high overhead.

He’s the creator of StreamDent® software and a sought-after speaker on topics ranging from clinical efficiency and dental technology to leadership and patient care.

With decades of experience in dentistry and leadership roles, including serving as President of the Kentucky Dental Association and Blue Grass Dental Society, Dr. Moorhead’s insights are invaluable for dental teams aiming to improve their practice systems. Tune in as we explore his practical strategies, innovative solutions, and the tools that can transform the way your practice operates!

Key Takeaways:

-Dr. Morehead's negative childhood dental experiences led him to pursue dentistry to help others with similar fears.

-Addressing patient anxiety is crucial - listening, using open-ended questions, and allowing patients to feel in control.

-Dental tools like nitrous oxide, IV sedation, and relaxing headphones can help manage anxiety.

-Knowing patient medical history and medications is important for safe, effective treatment.

-Checklists and systems, inspired by aviation, can improve safety and predictability in dental practices.

-Patients should research providers, be open about fears, and share medical info.

-Dentists should continuously educate themselves and utilize tools to provide anxiety-reducing care.

Resources:

(973) #155 - How Catastrophe Can Spark Innovation With Dr. BJ Moorhead - YouTube

(27) StreamDent: About | LinkedIn

Facebook

(973) Dr. William J Moorhead - YouTube

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