Managing eLearning

Tune in as Matt Harpold and Jon Aleckson interview Hope Liu, the Senior Director, Organizational Learning for the Alliance for Strong Families and Communities. The Alliance and its strategic action network of thousands of social sector leaders and partners working to achieve a healthy and equitably society that promotes access, opportunity, and prosperity for all people. We know that systemic inequities, especially based on race, are real and significant barriers to people and communities working to reach their full potential.

Hope Liu discusses how their merger with Council on Accreditation (Alliance- COA) makes for the perfect combination of an organization committed to education and systemic change and an organization like COA that enables the proliferation of best practices and standards for community-based organizations. As the Senior Director for Organizational Learning, Hope details how she selected a learning platform to be the center of the organization's online learning efforts. The Alliance started by insisting on a seamless single sign on experience for users. An older community platform was replaced by the CourseStage learning platform which had extensive authoring and catalog features. Hope Liu provides insight and how they have spread their content influence through the use of micro-sites or sub-portals. This feature allows the Alliance to provide their content to organizations under a co-branded arrangement allowing community-based organization to also do local training in the learning platform.

Dr. Deb Stone, Assistant Director of Continuing Education, sat down with Dr. Jon Aleckson to discuss how working with associations executives takes time and collaboration to build a digital strategy. Deb shares how she worked to understand the essentials of what to implement and how to prioritize her organization's digitalization.

There are many technology consultants who know associations. Delcor has remained a leader in the association technology space for decades. What is remarkable is that this “band” of experts has stayed together just as long. Lead guitar player, Tobin Conley, CAE, describes in this podcast how Delcor aligns technology strategy to association mission and goals. Tobin is a major personality and verbal at all ASAE conferences. You can tell he is having face to face withdrawal as he speaks about the importance of in person conferences. Tune in to hear his thoughts on the impact of the pandemic, the future of association technology, and especially his wisdom on learning platforms and life long learning.

Non-profits and national associations are moving to the Salesforce ecosystem in large numbers to satisfy customer relationship management and other operational database requirements. The association management system is a non-profits system of record. Matt Harpold and Jon Aleckson interview Mark Patterson of Fionta to get his perspective on choosing branded systems like Nimble and Fonteva (association management systems built on top of Salesforce) compared to tricking out a native Salesforce instance.

Dr. Jon Aleckson & Matt Harpold sit down with Jeffrey Gorton, author of "The Seven Secrets to Managing Remote Employees." Jeff, Jon and Matt discuss the source of inspiration for the book, highlight some of the major themes, and walk through the seven steps.

Dr. Jon Aleckson & Matt Harpold introduce Dr. Michael Tatonetti. Dr. Michael shares his background and focus for Pricing for Associations. Why is there a struggle for associations pricing products? They discuss the common challenges associations face for pricing products, when to include marketing, when determining product pricing and how to test your pricing.

Michael shares his experience working with associations during a pandemic. What have associations learned, and how are they applying those lessons? What do we do about virtual sponsors & exhibitors? Recommendations for discounting, coupons and bundling. Finally, Michael shares his major tip for Associations to apply to pricing.