Are your patients' expectations too high? Could docs be at fault for setting those expectations? Dr. Richard Goode, professor of otolaryngology at Stanford University Medical Center, joins host Dr. Larry Kaskel to discuss his recent article, The Unhappy Patient Following Facial Plastic Surgery: What to Do? and analyze why some patients will always be dissatisfied with the results. Tune in to hear how to identify those unhappy patients before they undergo a procedure. Does surgeons have an ethical obligation to treat and/or refuse treatment to these patients?