Brave and Well: Conversations helping mental health professionals build a sustainable, profitable & values-aligned business

Mapping Your Client Journey: How to Create a Seamless Intake Process & Answer Client Questions with Confidence


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Have you ever taken on a new client, then gotten into your first session and realized it wasn’t a good fit?

In this episode, we’re exploring the client journey from the moment someone starts looking for a therapist to their first session in your (virtual) office.

Tune in to learn the key steps you can take to create a seamless and welcoming intake process. In less than 30 minutes, I’ll walk you through how to:

  • Identify what your client needs
  • Build a welcoming intake process
  • Answer client questions clearly & confidently
  • Streamline your operations to boost retention
  • & Continuously improve your process over time

 
Mentioned in the episode:

  • Laying the Foundation for your Private Practice
  • Private Practice Circle
  • Group Practice Circle

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  • Get my workbook — Laying the Foundation for your Private Practice
  • Sign up for From Therapist to CEO & get 10% off with the code PODCAST
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Brave and Well: Conversations helping mental health professionals build a sustainable, profitable & values-aligned businessBy Vanessa Newton

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