You are losing potential clients by responding too slow.

Uh-oh!

If it was humanly possibly . . .

You and I both would answer every single call on the spot.

We would respond to absolutely every email and text within minutes.

Of course that's not super realistic.

Still, there are some great ways to increase your response time to new inquiries.

In this episode we share tips for solo practices and group practices.

If you want to grow your practice with more happy clients, don't miss this episode.

Top 3 things you will learn:

• The impact of outstanding client care
• 3 quick response tips for solo practices
• 3 quick response tips for group practices

A few quotes:

"The first person that they actually speak to, is likely to be the practice that they go with."

"It takes so much courage for someone to pick up the phone for the first time and call a therapy practice. You want them to feel like they're seen and heard as a human being."

A few links:

• Well Received
• Intake Accelerator
• The Power of Online Scheduling
• 14 Qualities of a Great Intake Coordinator
• Quiz - Are you ready for an intake coordinator?

You want to grow your practice in 2025.

Here are the 3 best ways.

1. Enjoy your work more
2. Engage in community
3. Invest in support services

Listen to the episode for details on each option.

Need help? Reach out to us at [email protected]

You want more clients.

You also want your website to work for you 24 hours a day. Good news. You can have both of those things!

In this episode, Uriah Guilford and Luci Carrillo share some valuable tips that you can apply to your website today.

You will learn how to get more clients from your therapy website by creating:

• Clear messaging
• Clear call to action
• Clear next steps for new clients

A Few Links:

• Intake Accelerator
• InTune Family Counseling

Are you using the best software for your intake process?

The ultimate goal is to create a seamless intake experience. To effortlessly guide your potential client from first contact to first session.

The answer: Choose the best tools and using them effectively.

This will help you turn more calls and clicks into clients. Something every therapist wants!

Enjoy this episode with Uriah Guilford, the Head Nerd and Luci Carrillo, the Director of British Accents. 😁

Top 3 things you will learn:

• The important intake tech tools you need
• Our best software platform recommendations
• How to use tech to create a streamlined intake process

A few quotes:

“A tech stack is a collection of software platforms that you use to run your therapy practice.”

"Choose the best tools and learn how to use them to simplify the client journey."

"Secret shop yourself. Go through your entire intake process, so you can find things to update and streamline."

A few links:

• Intake Accelerator
• Waybook
• Admirra
• TheraSaas
• Practice Axis
• Therapy Flow CRM
• Squarespace / Brizy.ai
• SimplePractice / TherapyNotes
• LuxSci / Paubox

Growing a private practice can be a thrilling and scary adventure.

Every adventure needs a hero and the hero for this adventure is you!

Listen to this short episode to learn more about the four stages of the private practice journey.

The four main stages are:

1. The call to adventure
2. The initiation
3. The transformation
4. The return

Let's talk about the therapist's hero journey!

You can also read the full post here.

Ready to dive into the world of group practice scaling? 

This week's guest is Nicole McCance. She's a retired psychologist turned business coach, shares her transformative journey from growing a thriving group practice in Toronto to coaching therapists on how to scale to seven-figures.

Nicole provides insights into her 5-step scaling method. Simple, yet profound. We explore her passion for empowering therapists, discuss the challenges of scaling, as well as some tips on making it a smoother journey.

Join us as Nicole imparts valuable advice on building successful group practices and the importance of aligning business efforts with personal strengths. Whether you're a seasoned group practice owner or just getting started, this episode offers practical tips to scale your practice.

Top 3 takeaways:

1. Nicole's 5 step scaling method
2. How to work less and make more money
3. The challenges and opportunities of group practice ownership

A Few Quotes:

• The team will set you free.
• Consistency is the key to success.

A Few Links:

• Nicole's Instagram
• Nicole's Facebook group
• Free Masterclass
• Want To Expand Your Practice Starter Kit

Special Bonus: Use this link to sign up for Jane and get one free month! Just use the coupon code mccance1mo.

Many practice owners struggle with marketing their practice.

What are some simple ways to market your practice effectively?

Join me, Uriah Guilford, as I share with you some simple tips for optimizing your marketing. Click to listen now!

Here's a shocking statement.

You never have to write progress notes again!

Recently, Kym Tolson and I recorded a podcast episode all about using AI note writing tools.

Kym is my go to person for:

• Insurance billing
• All things travel + telehealth
• Using artificial intelligence in private practice

You don't want to miss this one.

Top 3 things you will learn:

1. Kym's favorite AI note writing tool
2. The pros and cons of using AI note writing tools
3. How to choose the best option for your private practice

A few links:

• The Clinical AI Club
• Billing Assistant Pro
• The Traveling Therapist

Growing a business can be agonizing.

It's quite a roller coaster.

Thrilling at times 🤩

Other times nauseating 🤮

Sometimes the most boring things can lead to the most exciting things.

Here's one example:

Documenting and organizing your policies and procedures.

Not super fun, but it will 100% help you scale your practice 📈

It’s also critical when building a team that will enable you to take a real vacation!

That's the fun thing 😁

I recently chatted with Mike Bandar, the co-founder of Waybook.

In This Episode, You'll Learn:

✅ Why Documentation Matters: 

Find out why documenting your processes can seriously up your efficiency game.

✅  From Google Docs to Waybook: 

Mike explains why switching from Google Docs to Waybook is like trading in a bike for a Ferrari.

✅ Cool Waybook Features: 

Get the scoop on step-by-step implementation plans, the AI editor, and their brand-new 'Glossary' feature.

Do you dream of taking a vacation and not having to worry about your practice?

Join me, Uriah Guilford, as I share the simple (and not-so-simple!) secrets to being able to vacate your mind while on vacation!