One hour lesson discussing the vital importance of properly receiving allegations of misconduct. How the first person receives the disclosure will greatly impact the success of the entire process! Discusses how to formalize the reporting process in your policy to increase reporting and capture more accurate data.

One hour lesson discussing why it is important to follow your established policy and process in every case, even if you believe this case is an exception or includes "special circumstances." It discusses the "Disastrous Strategy Meeting," and why it is so important to remain focused on the allegations. The lesson dives into some of the consequences of not following your policy and how to approach your leadership when they try to override the policy.  

Lesson Three in the Professional Misconduct Response Program Certification

One hour lesson discussing why it is important to develop a strong, consistent process. The lesson provides insight and tips for developing a process and outlines the positive impact a strong process will have on your business.

One hour lesson discussing how to develop you organization's misconduct policy, from evaluating your needs and picking your team to articulating your behaviors and defining your process.