November 30, 2018

Marigay McKee – Influencers in Retail

1 hour

How traditional retail thinking about influencers in the social commerce space, how retail is evolving from brick and mortar into commerce and the future of retail is digital but the future of brand is physical, and how transitioning into advisory and philanthropic roles has provided additional insights…

Marigay McKee, CEO and Founder at MM Luxe Consulting, and former President of Saks Fifth Avenue, and Former CMO of Harrods, shares her story with George Manley (CEO & Co-Founder of SOULER) in the MouthMedia Network studios. Presented by SOULER.

In this story:

The modern transition from brick and mortar stores to online, and the collapse of iconic retailers such as Sears

The future of retail is digital but the future of brand is physical, and preparing for the consumers of tomorrow

The 3 E’s; Experience, Environment, and Emotion, the 3 H’s; Hard work, Humility, and Humour

Marigay on running her two companies, MM Luxe Consulting and Fernbrook

Being lost in translation, British humour

Mohamed Al-Fayed belief that Theater and Activation of retail is what makes the magic happen

The death of the old department store model

The U.S. has the highest per capita density of Department Store in the world

How do you merchandise 2,500 brands in a meaningful way.

Department stores and their future, competing with Amazon

China’s 500M millennials and the differences between US and international millennials

America’s youth looking towards non branded goods, gift bags, saving the environment, wearing vintage, street wear: How do brands reinvent themselves for a younger consumer?

The age gap between average department store consumers vs online

Marigay’s vision for luxury retail in the future, catering to best in class, world class experiences. If you’re not focused on service, why bother?

Inclusivity is the new exclusivity

A mix of humanity and technology is the right equation for the future of the retail experience

Showcasing the back of house, behind the scenes, and building a brand’s story, you should fall in love with the story and in doing so love the brand.

Buying less while buying better

Peter Marino and Michael Burke’s argument over experiential environments

Charm and charisma, the two most underutilized instruments in business

Marigay’s philanthropic work, and her marriage to an American and what he’s taught her about philanthropy

Europe’s inverted philanthropy vs America’s external philanthropy

The impact of The Gates Foundation, The Soros Foundation, and The Ford Foundation.

The Rockefeller University and its place as a leader in medical research and roster of nobel laureates

The Highline and opening The Shed, a new cultural institute which has raised $550 million privately

Her role as a consultant for The Hudson Yards Project

Investing in brands: what is it going to take to scale, what’s the wow factor, what’s the point of difference, what’s going to help that brand generate more revenue?

What does experiential mean?

Infrastructure, a way to prepare for the future. China has built 67 new international airports vs US’s 1 in the past 20 years

Eyeing the Big 4: Amazon, Facebook, Google, Microsoft – their role in the future of consumerism

The need for bipartisanship in dealing with prison reform, healthcare, the environment, and infrastructure

Marigay’s father’s efforts to improve the lives of his constituents in his later years

From tea to coffee, and Marigay’s love for America

Getting out of your bubble and making a difference: how do you effect change?

The power of dialogue, the need for proper civil discourse

...more

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By SOULER INC.

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