What can you do to motivate a happy customer so that they send new leads your way? Sometimes it happens organically, but if you don't have the time to wait around, marketing expert Tim Reid has an easy and practical process to help you set up a refer-a-friend program and help your business thrive.

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Think of the ad campaigns you’ve seen that use big names to draw attention...now imagine that attention directed at your empire! We're not talking all A-listers either, celebrity endorsements come in all shapes, sizes, and budgets, and Marketing expert Tim Reid has simple and effective tips on how to lock down that endorsement to help your business thrive. 

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We all know how important customer service is, so why do we find ourselves faced with bad experiences so often? Marketing expert Timbo Reid shares his simple and effective tips on how to make your customer service stand out from the pack and make your business thrive.

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Customer testimonials are a great way to grow your business. The problem is...many business owners have figured this out and plaster their websites with endorsements, cheapening what can be a highly effective marketing play. Marketing expert Timbo Reid shares his simple and effective tips on how to make your customer testimonials stand out, and help your empire thrive.

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You should always be looking to expand your networks, and this one tip will give you an opportunity to grow your business, contact list, and waistline all at the same time! Marketing expert Timbo Reid shares his advice on how to use breakfast, lunch, and dinner to help your business thrive. 

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Think about the way you talk to people every day. You probably use iMessage and WhatsApp with family and friends, and because we talk to people via messaging all day, customers expect to be able to talk to businesses that way too. Marketing expert Timbo Reid shares his tips to harness the power of live chat in your customer service to make your empire thrive.

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Seeing a customer leave is never fun. Especially when you think about the knock on effects one unhappy customer can have, like leaving bad reviews and losing their lifetime value to your business. So how can you learn from a negative customer experience? Marketing expert Timbo Reid shares his tips on how to make sure you're always improving your customer relationships.

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What can you do to market your business that no one else is doing? It's not an easy question to answer - to do it, you might need to get a little weird. Marketing expert Timbo Reid will tell you just how to do that, as part of his simple and effective business tips that you can put into action today to help your empire thrive.

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In a world of sameness, it’s hard to stand out. Someone will always match you on price, stock similar products, or offer similar services. Marketing expert Timbo Reid shares his quick and practical tips on how to make sure customers leave your experience saying WOW!

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When did you last call someone out of the blue? Not to sell them your product, or chase up an order, but just to check in on them. If you can’t answer that, you might be leaving a lot of customer loyalty (and money!) on the table. Marketing expert Timbo Reid is sharing simple and effective business tips that you can put into action today to help your empire thrive.

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