At Sofitel London Gatwick, Harish Sunassy understands and relishes the unique challenges of running an always-busy airport hotel, at luxury level.

Houstonian Joseph Colina heads Raffles Grand Hotel d’Angkor, Siem Reap, the grand hotel for Angkor Wat and immersion into Cambodian culture.

At Singapore’s iconic Raffles, Christian Westbeld hosts the world’s most exclusive as well as thousands of tourists lured by Singapore Slings

Heading Fairmont Mayakoba requires intricate knowledge of celebrations, events – and golf. Jacco Van Teeffelen still learns, every day.

Meet Jean-Michel Gathy, the Belgian-born visionary who transformed the global luxury hotel industry. From the iconic rooftop infinity pool at Marina Bay Sands to the soul of Aman Resorts, discover how the 'doyen of hospitality' uses a felt-tip pen and his 'seamless design' philosophy to create the world's most exclusive sanctuaries.

Running the 118-floor Ritz-Carlton Hong Kong stimulates Anas Bencheqroun to be best as well as highest GM in the world.

Hugo Bedford, CEO of London-based JM Finn, believes financial planning is essential for everyone in hospitality, bottom up

Fashion marketer Ludovic Cayacy, Manager of Four Seasons New York Downtown, moved to hospitality for better customer service

What will the New Year bring? Mary Gostelow chats with Almont founder Yuriy Horovvy

Mary Gostelow looks back over the year that still is.