When you feel anger rising within you, what do you do? How do you keep your temper from flaring when you're embroiled in a frustrating negotiation? As she launched her career, Svitlana Kalitsun quickly realized that lawyers don't know how to negotiate (by no fault of their own). They're not taught proper negotiation skills. Svitlana's mission is to help change the way lawyers negotiate—including mastering their emotions. She shares some anger management basics in this special throwback episode of the Negotiations Ninja podcast!