Do you ever find yourself thinking back to conversations that you wish could have gone better? Maybe you lost your cool because someone was rude, or you felt uncomfortable and didn't say anything because someone was talking nonstop, or pressuring you.

It's easy to find yourself in a challenging situation with someone where you feel like you're walking on eggshells and feel afraid to speak up, or you end up feeling unseen, unheard or unappreciated after it's over.

These feelings can cause a lot of stress and anxiety, and that's why we've got bestselling author Sam Horn here today to give us some great tools and techniques from her newest book "Talking on Eggshells" so we can feel more confident, more capable and more competent when things like this come up.

Enjoy the show, and find the transcript and any links mentioned in today's episode on the show notes page at:

https://thebettyrocker.com/mastering-communication-in-tough-situations-with-sam-horn/

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