In this episode, Keaton Turner explores environmental fees and their hidden costs from a customer perspective, continuing the equipment cost series. He recaps previous episodes and highlights the importance of team dynamics in equipment management. Keaton discusses strategies and methodologies, including internal equipment invoicing and its effects. He emphasizes integrating equipment and operations teams, the project manager's role in fostering internal customer service, and avoiding silos for unity. The episode concludes with a call for listener feedback on team strategies.
(0:00) Environmental fees explained and critique
(5:13) Customer perspective on hidden costs
(12:20) Equipment cost series part three introduction
(13:22) Summary of previous equipment costs episodes
(15:05) Team importance in equipment management
(19:15) Early equipment management strategies
(22:20) Comparing equipment management methodologies
(25:35) Implementing internal equipment invoicing
(28:01) Unintended consequences of invoicing strategies
(33:43) Evolving equipment team strategies
(34:28) Integrating equipment and operations teams
(36:38) Project manager's role in internal customer service
(39:19) Avoiding departmental silos for team unity
(42:15) Emphasizing unified team approaches
(43:51) Problem-solving for project profitability
(46:24) Hiring with a team mentality focus
(47:32) Addressing reporting structures and team divisiveness
(49:29) Call for listener feedback on team strategies