I have known Bart Richards for almost 20 years. In an industry (high tech sales) that breeds stressed out, transactional relationships, Bart stood out as a genuine and grounded example of what is possible, even under pressure. We were both in sales in the storage industry (Bart in NY/NJ and me in the DC Area) when 9/11 happened. Our particular industry “disaster recovery” shot to the top of everyone’s priority, and it needed to be fixed yesterday.