"What gets measured gets managed."

It's one of the most repeated phrases in leadership and reporting. But what if it's led us to pay attention to all the wrong things?

In this episode of Making a Ruckus: Rethinking Volunteer Engagement, Tracey explores what happens when volunteer engagement is reduced to numbers, headcounts and hours. Through two powerful stories from her own practice, she reflects on the moments that shaped how she thinks about impact, attention, and the limits of measurement.

Because sometimes the numbers tell us everything is fine when something important has been lost. And sometimes the most significant impact of volunteering ripples out in ways no annual report could ever capture.

If you've ever struggled to explain the true value of volunteering to leaders, boards or funders — or wondered whether the reports you're producing are telling the whole story — this conversation is for you.

Perhaps the question isn't whether we're measuring enough.

Perhaps it's whether we're noticing what matters.

Want to hear more? Sign up for my newsletter at ⁠⁠www.traceyoneillconsulting.com.au⁠⁠ for more rethinking on volunteer engagement, impact, and making a ruckus.

Be Bold. Stay Curious. Keep making a Ruckus.

Mentioned:

• Sue Carter Kahl Making a Ruckus interview

• Sue's article Beyond Measurement: Cultivating Attention and Aliveness

Connect:

• Learn more: ⁠⁠traceyoneillconsulting.com.au⁠⁠
• Join the conversation on LinkedIn: ⁠⁠@traceyoneillcva⁠⁠
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