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ID Comms 2016 Media Transparency Survey: http://www.surveymonkey.co.uk/r/media_transparency_2016_IDCommsOn this week's #MediaSnack we hear from David about his recent trip to Paris where he presented to the WFA (World Federation of Advertisers) Sourcing Forum. The WFA represents the interests of the worlds leading brands and the Sourcing Forum is a very impressive group of the worlds most influential marketing procurement leaders. David explains the work ID Comms has done with WFA to research different marketing operational structures. The Paris meeting follows a similar session in NY back in December 2015. A white paper of the results will be published by WFA shortly. Up second, we discuss the launch of the ID Comms 2016 Media Transparency Survey which looks into how the myriad transparency issues might be affecting trust between advertisers and their media agencies. It will also give insight into which areas of transparency might be most influential in building trust. We are interested in transparency as an aspirational business principle rather than something toxic. Leading up to the ANA's findings of the investigation into media rebate practice in the US, The ID Comms survey will hopefully provide some constructive additional context. Please participate in the survey, links provided below. Closes on 4 March. Finally we discuss news reports that some major mobile network operators are considering providing their users with network wide Ad Blocking technology, allowing customers to have better control over how ads are served to mobile devices. It's an interesting move. Certainly users are fatigued with poor quality, intrusive ads on mobile. It's a good challenge back to the advertising community. It coincides with Mobile World Congress (MWC) happening this week in Barcelona. One notable keynote by Sir Martin Sorrell highlighted the gap between mobile's share of global ad spend (6%) versus consumer media time spent on mobile (25%). Agencies want to reduce that gap, the mobile networks might have something to say about that!
On this week’s #MediaSnack we celebrate an epic list of the 50 Most Innovative CMOs In The World written by Lara O’Reilly at Business Insider. Business Insider segmented the world’s marketing leaders into 4 interesting categories; The Connectors, The Rebels, The Integrators and The Storytellers. It is interesting to note the mix of old and new, notably that the CMO’s at Google and Netflix account for the top two positions. The word ‘media’ appears 25 times across the 50 CMO profiles, whilst the word ‘advertising’ only appears 17 times. Perhaps an indication of the shifting focus of the CMO to take a more pro-active interest in media? What’s certain is that this list tells us the individuals within the world’s most ambitious and exciting brands who will set the narrative for the future of the industry. Also in the news this week, a Dominic Mills blog lifts the lid on an apparently highly secretive plan by Dentsu-Aegis Network to launch a digital media buying (or is it audience selling?) platform akin to GroupM’s Xasis, that is a non-disclosed media buying model which would allow advertisers no right to audit media prices. These types of buying methods, which exist in most all of the other agency groups already, are regarded as delivering particularly healthy profit margins by allowing the agency to mark up media inventory in opaque ways. They operate as ‘Principal-based buying’, that is the agency buying and then selling on the media opportunity to the advertiser (see here for more explanation on PBB). The (perfectly valid) argument in support of this approach is that in not disclosing the price paid, that the agency can negotiate lower media prices for the advertiser compared to using a fully transparent model. Some advertisers love this approach, getting more for less always sounds like a good idea. Whilst many other brands can’t tolerate the lack of transparency. Whichever side of this barbed fence you sit, it still begs the question as to why Dentsu-Aegis thought that a ‘cloak-and-dagger’ approach to launching this to US advertisers would serve them well in the long term. These things have a habit of leaking out and it was only a matter of time before questions were raised about the need for secrecy at a time of low trust in media agency digital media operations. We will wait to see if Agyle Advantage - for that is what this secret plan is called - becomes a serious proposition, giving advertisers more choice in the principal based / arbitrage approach to media buying. But it does seem to sit against the underlying trend to offer more transparency, visibility and control to the advertiser. The agency in this case obviously sees a demand (or a tantalising margin) which has driven this new product release. It is time to ask ourselves, who will actually define the media agency of the future? We have the simple answer, its the Marketers. As we’ve discussed many times before, the blueprint for a media agency will be defined by the marketer, typically based on a narrative and vision set by the CMO. Which is one of the reasons why the Business Insider Top CMOs list is so important. It is their marketing ambition and vision which will determine the role for media, how brands will invest in connecting with customers and therefore what will be required from the media agency landscape. We can already see this taking shape in some pitch briefs for 2017, brands are having a very clear point of view of exactly what media agency resources they need to support and reflect their own internal media management operational structures. Many are following best practice in preparation for media agency pitches by really defining the blueprint for a new agency model and ensuring a well-organised, accountable and transparent process. It is the only way to be a priority pitch in a busy 20176 market and to get the best out of competing agencies.
"Every single agency CEO talks about the same challenge; talent. Talent empowerment is the biggest challenge across all industries right now. "
My guest on this #MediaSnack Meets is Marla Kaplowitz, the CEO of the 4As. I've known Marla for many years since her previous leadership of agencies, Marla now heads up the leading agency trade organization in the US, the American Association of Advertising Agencies with over 600 agency members.
Never miss your #MediaSnack - subscribe for updates every FridayOn this week's #MediaSnack we look at the Q2 results published by the marketing services groups over the summer and consider the causes and implications. Is this downturn a blip or the new normal? Are the days of holding company dominance and stellar growth rates over? Probably, but we have some ideas how things might play out. On this week's Good Week Bad Week we celebrate the launch of GroupM's new agency, the merger of MEC and Maxus, called WaveMaker. It's a bad week for the "crappy media supply chain" as P&G's Marc Pritchard gives an update on his 5 point media transparency action plan and heads to DMExco next week to share the progress they've made and to issue a rallying cry to the stragglers to shape up or miss out on P&G's vast media investment. Oh, and Bell Pottinger, once one of the world's most powerful PR forces has ruined its own reputation and faces meltdown this week. A very bad week indeed. Further reading:http://adage.com/article/agency-news/invisible-hand-wpp-wednesday-transparency-takes-toll/310217/http://www.moreaboutadvertising.com/2017/08/heres-a-turn-up-is-publicis-on-the-right-track-while-wpp-has-lost-its-way/http://www.campaignlive.co.uk/article/omnicom-continues-organic-growth-lead-rivals/1443022https://www.mediapost.com/publications/article/306145/wpp-reports-organic-decline-shares-tumble.htmlGood Week:http://www.campaignlive.co.uk/article/wpp-unveils-wavemaker-name-merged-mec-maxus-agency/1443769Bad Week:http://www.adweek.com/digital/digital-advertising-is-facing-its-ultimate-moment-of-truth-and-billions-of-dollars-are-at-stake/https://www.theguardian.com/media/2017/sep/07/bell-pottinger-could-go-under-within-days-sources-claimQuestion of the Week: What do you think about the new #MediaSnack? Worse, Better, Whatever.... Please vote. Check back for the results next Friday.
How Media Directors Drive Business Growth #MediaSnack 143 by ID Comms
On this week's #MediaSnack we vent a little about the consistently underwhelming experience of seeing companies try and pitch technology solutions to marketers. We make three simple recommendations to help any company to improve the way they sell technology ideas. If you have been on the receiving end of any technology pitches you will probably recognize them. 1. Focus 100% on the client benefit from the start2. Don't forget to be a human. People still buy people even if they are selling technology. 3. Care about the client's business. Sounds obvious? You'd be amazed how many times none of these are considered. Question of the Day: Who delivered the worst technology sales pitch you've seen this year? [just the type of business...]We are taking a little summer break from #MediaSnack and we will be back in Sept with a new office and a new format, have a good August.
On this week's #MediaSnack we go live on Google Hangouts whilst Tom and David are in different countries. Tom is reporting live from the ANA's massive Advertising Financial Management conference in Florida.The big highlights of the conference are the ongoing concerns over media transparency, the CEO of ANA Bob Liodice sets out his big media concerns and updates the 700 assembled marketing procurement clients on the progress of the K2 Intelligence investigation into media rebate practice in US. He also interviews Michael Roth, the global CEO of IPG one of the world's leading marketing services companies who (in contrast to the same conference last year which featured GroupM's Irwin Gottlieb) took questions from the audience and seemed very open to discuss matters especially around transparency. His bold claims of IPG's openness on this area are refreshing but he fears all agencies will be "tarred with the same brush" if the K2 report is damning on agency practice.Next we look at some clouds gathering over another smaller agency group called MDC in US who have been in the headlines for the wrong reasons again. Last year their CEO was forced out amid an expenses scandal that saw him having to repay $21m back to the company he founded. This week they are in the news again because their struggling stock has been shorted by a notorious investor, betting against their future growth. We consider the implications of this and wonder what parallels may be drawn.Finally we announce the first in a series of Webinars on Media Transparency as a follow up to our very successful Media Transparency survey and report published last month. In next week's webinar we will talk you through the results and give more analysis and commentary about the data you need to know. If you have any interest, whether as a client, agency or anyone else in the topics of trust and transparency around media then please schedule an hour next Wednesday to join the free webinar. It will be worth it.
Welcome to #MediaSnack Meets where we meet the individuals and organizations doing great work to inspire success and drive change within the global media and marketing industry.
Because the best are short of time, our guests answer only 6 questions in 20 minutes
We get to learn what is behind their success, what it takes to make change in the industry, and what the rest of us can learn from that experience.
We ask:
1. What do you do, and what you are most proud of?
2. What is the best thing about working in media?
3. What do you think is the biggest challenge for the industry right now?
4. What is your favorite piece of business/leadership advice?
5. What is your passion outside of media?
6. Your hopes for the year ahead?
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#MediaSnack Meets is a regular interview with the curious media professionals who are reshaping the global industry.
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Restoring Trust In The Media Industry #MediaSnack Ep. 147 by ID Comms
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