Medical Receptionist Network Podcast

Medical Receptionist Network Podcast

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Medical Receptionist Network Podcast episodes

  • Health Insurance Subsidies and Customer Service Episode 16

    This week Shivhon Adkins, Founder of Medical Receptionist Network discusses the importance of self-monitoring your customer service, American Rescue Plan Act, and getting patients back into the office. 

    Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! 

    Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR

    Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free...

    Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email [email protected]

    Episode 16 References: 

    https://www.nbcnews.com/health/health-care/covid-rescue-package-offers-help-health-insurance-here-s-how-n1261776

    https://www.ama-assn.org/delivering-care/public-health/why-41-patients-have-skipped-care-during-covid-19-pandemic

    https://www.cms.gov/Medicare/Fraud-and-Abuse/PhysicianSelfReferral

    21 min
  • Medical Receptionist Front Desk Skills Episode 15

    This week Shivhon Adkins, Founder of Medical Receptionist Network welcomes 2021 and discusses the importance of skills, strengths, and recognizing weaknesses as a Medical Receptionist. 

    Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! 

    Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR

    Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free...

    Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email [email protected]

    20 min
  • End of Year MRN Message- Episode 14

    This week Shivhon Adkins, Founder of Medical Receptionist Network reflects on 2020 and moving forward in the year ahead.  

    Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! 

    Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR

    Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free...

    Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email [email protected]

    17 min
  • Why Aren't All Medical Offices Using EMR? Episode 13

    On today’s show, we discuss some reasons why all medical offices have not transitioned into Electronic Medical Records. We also discussed some of the benefits of having an EMR system. Lastly, Shivhon will read a short excerpt from the Medical Receptionist Handbook to Success.

    Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! Need CPR Training?

    Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR

    Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free...

    Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email [email protected]

    18 min
  • Customer Service During Times of Change Episode 12

    On today’s show, we discuss how Medical Receptionists can provide consistent customer service at the front desk during times of change in the office.  We also discussed making arrangements with your office and schedule for summer and summer vacations. Lastly, Shivhon will read a short excerpt from the Medical Receptionist Handbook to Success. 

    Visit us at www.medicalreceptionistnetwork.com today.

    Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6

    Don’t forget to subscribe to the Medical Receptionist Network podcast! 

    Need CPR Training? Visit ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more.  Use discount code for savings: MRN

    Need a new planner? Check out our Affiliate LOA, click link to learn more https://manifestationplanner.com/free-planner-clickpop2?affiliate_id=1506465

    Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email [email protected]

    21 min
  • Healthcare Management round table with PAHCOM Rockville, MD Chapter

    On this weeks episode we discuss the front desk, transparency, provider communication, and healthcare management topics with the wonderful Rockville, MD chapter of PAHCOM- Professional Association of Healthcare Office Management.  

    Visit us at www.medicalreceptionistnetwork.com today.

    Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6

    Dont forget to subscribe to the Medical Receptionist Network podcast! 

    38 min
  • Ways To Best Serve The Differences In Your Patients

    On today's show we discuss different patient types and the ways to best accommodate their needs while keeping your office environment professional, empathetic, and compassionate.  

    December 15, 2018 is the last day to enroll in health insurance for 2019 through Heathcare.gov.  Medical insurance changes effect medical practices and patients all over the country.  

    Visit us at www.medicalreceptionistnetwork.com today.

    Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6

    27 min
  • Exploring Compliance in Healthcare with guest Coley Bennett, CMM

    Coley Bennett is a Certified Medical Manager, as well as a member of the National Advisory Board of PAHCOM- Professional Association of Healthcare Office Management.  Coley is currently the Executive Compliance Officer and Administrator with Lantern Therapeutic Services in Maryland.

    During our conversation Coley provided great insight valuable to all medical practices.  We talk compliance, audits, front desk, waiting rooms, communication and Maui! 

    Visit us at www.medicalreceptionistnetwork.com today.

    Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6

    51 min
  • Nursing, Teamwork, and Unit Secretaries

    On this week’s podcast I had the pleasure of interviewing my mom, Karen Adkins, LPN. She has 32 years of experience in the medical field.   It was great to hear her nursing experience and how communication with unit secretaries and team-based efforts allow for an improved work environment and better patient care.  We dedicate this show to her dear friend and former nursing colleague JoAnn Moran 1966-2016. An amazing woman, mother, and nurse.  

    Visit us at www.medicalreceptionistnetwork.com today.

    Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6

     

    22 min
  • Patient Satisfaction and the Front Desk- Episode 7

    On today's episode of the Medical Receptionist Network Podcast Shivhon Adkins discusses ways to encourage and increase patient satisfaction in your office.  Customer service, communication, and lengthy wait times discussed

     

    Visit us at www.medicalreceptionistnetwork.com today. 

    Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6

    Thank you for tuning in! 

    23 min

About Medical Receptionist Network Podcast

From the publisher's feed

MRN podcast focuses on the importance of clerical and administrative roles and how they impact the healthcare industry, personal growth, and success. The Medical Receptionist Network provides a…