Medical Receptionist Network Podcast

Medical Receptionist Network Podcast

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Medical Receptionist Network Podcast episodes

  • Front Desk and Patient Satisfaction with guest Cynthia Belovin Episode 6

    Shivhon Adkins interviews Cynthia Belovin to discuss her experience as a Medical Receptionist.  With 8 years of experience under her belt Cindy had some key advice for new receptionists and provided ways front desk staff contribute to patient satisfaction. 

     

    Visit us at www.medicalreceptionistnetwork.com today. 

    Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6

    Thank you for tuning in! 

    22 min
  • Front Desk and Patient Satisfaction with guest Cynthia Belovin

    Shivhon Adkins interviews Cynthia Belovin to discuss her experience as a Medical Receptionist.  With 8 years of experience under her belt Cindy had some key advice for new receptionisists and provided ways front desk staff contribute to patient satisfaction. 


     


    Visit us at www.medicalreceptionistnetwork.com today. 


    Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6


    Thank you for tuning in! 

    22 min
  • Office Conflict- Episode 5 Medical Receptionist Network Podcast

    Shivhon Adkins discuss medical office conflict resolution and how changing your approach can impact the efficiency of your office and work life balance.  Focusing on a solution based approach is beneficial and she discusses ways to achieve a more professional and mature outcome.  

     

    Visit us at www.medicalreceptionistnetwork.com today. 

    Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6

    Thank you for tuning in! 

    24 min
  • Episode 4 Customer Service-Medical Receptionist Network Podcast

    Shivhon Adkins discusses customer service for front desk staff.  

    • Being courteous and understanding
  • Listening 
  • Problem solving 
  • Treat people with respect 
  • Consider the patients privacy 
  • Respond in a timely fashion 
  • Follow up 
  • Go the extra mile
  • Visit us at www.medicalreceptionistnetwork.com today. 

    Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6

    Thank you for tuning in! 

     

    20 min
  • Medical Receptionist Network-Episode 3 Payment Collection

    Shivhon Adkins discusses payment collection and the role of the front desk in the process of collecting copays, deductibles, coinsurance, and past due balances.  Face to face collection request can be a challenge but with the right approach it will always be beneficial to the practice and the patient experience.  

     

    Medical Receptionist Handbook to Success is now available at Amazon and Barnes & Noble. 

    Join us online! 

    Twitter: @ReceptionistNet 

    Facebook and Instagram: @MedicalReceptionistNetwork

    Are you in the healthcare field and would like to be featured on our show? calendly.com/mrnetwork

    20 min
  • Medical Receptionist Network Podcast-Episode 2 Your Career and Healthcare Network

    Shivhon Adkins discusses the benefits of being a Medical Receptionist and how fostering a good professional network during your career can be beneficial to future endeavors.  She also discusses some tips on improving front desk operations through trial and error, as well as communication and conversations skills.

    Medical Receptionist Handbook to Success is now available at Amazon and Barnes & Noble. 

    Join us online! 

    Twitter: @ReceptionistNet 

    Facebook and Instagram: @MedicalReceptionistNetwork

    Are you in the healthcare field and would like to be featured on our show? calendly.com/mrnetwork

     

     

    25 min
  • Medical Receptionist Network-Episode 1
    Shivhon Adkins interviews Stacy A. Cross to introduce the first episode and discuss experiences working in a healthcare environment with medical receptionist and billing duties.  

    Have you ordered your Medical Receptionist Handbook yet? Now available on Amazon http://amzn.to/2EXsvbQ. 

     

    23 min

About Medical Receptionist Network Podcast

From the publisher's feed

MRN podcast focuses on the importance of clerical and administrative roles and how they impact the healthcare industry, personal growth, and success. The Medical Receptionist Network provides a…