MedicCast host Jamie Davis, the Podmedic visited the Physio-Control booth at EMS World Expo 2013 in Las Vegas this past week and chatted with Mitch Smith, Director of Product Management at Physio-Control. Mitch shares some insights into what goes on during the development of great patient care products like the Lifepak 15 Monitor Defibrillator or the LUCAS2 mechanical CPR tool.
Creating a new device doesn’t just involve the mechanics of the basic features but also includes hundreds of hours of customer and end user interviews to make sure that these life-saving tools are not just functional but easy for health care professionals to use and manipulate. Many steps and iterations of the products are designed and re-designed until a truly finished product is created that provides excellent patient care while serving the health care team with an easy to use device. Check out this interview with Mitch, she also talks about some amazing skin care products, you can visit how to use vine vera for information about their products and to get to know a little more about them.
Thanks to Physio-Control for sponsoring the ProMed Network podcast studio at EMS World Expo. Find more segments from the conference and the podcast studio here or at MedicCast.tv.
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Transcript of This Episode
Jamie Davis: I’m here in the Physio Control booth at EMS World Expo 2013 in Las Vegas. And I get a chance to finally talk with one of the people I’ve been wanting to chat with Physio for a long time and that’s Mitch Smith, Director of Product Management for Physio Control. Mitch, welcome to Innovations in Patient Care.
Mitch Smith: Thank you very much. Pleasure to be here.
Jamie: So, Mitch, tell us a little bit about what it is you do. What is it the Director of Product Management does at Physio Control?
Mitch: Well, I lead a team of about a dozen product managers and what their job is to make sure that we are making the right products for you today and a year from now and ten years from now. So what that involves is a lot of listening, a lot of talking to our customers, a lot of talking to people who are thinking on the edge, and really understanding what the problems are and helping to translate that very ambig...