In addition to fulfilling organizational needs such as compliance and enhanced patient care, Jacobs believes that preserving data from legacy systems has wide-reaching benefits. For instance, one customer is using AI to process ten years’ worth of data to prove that a denial of treatment was unwarranted.

But providers struggle because many have more than a thousand systems holding data, and find themselves with even more redundant systems after mergers or acquisitions. Decommissioning systems is a complex task, while systems that are overlooked are at risk of breaches.

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