Join Jeff and Vince as they discuss service experiences and the importance of delivering great experiences for customers with Dr. Raymond Fisk a thought leader on building service organizations. 

We also discuss Professor Fisk's organization ServCollab and the efforts that started in 2019 creating service for refugees.  Little did they know that three years later, the world is facing the largest refugee crisis ever seen.  

Join Jeff and Vince as they introduce The Meet the New Boss Interns.

Hattie Fahnestock - I’m a curious learner pursuing a degree from the Moody College of Communication in Communication & Leadership with a Business Foundations Minor at the University of Texas at Austin, graduating in May 2022. My experiences and encounters have helped to shape me into the eager, challenge-seeking, and adventurous individual I am becoming today.

Sonrisa Bordieri - Efficient Journalism / Public Relations major, minoring in Sports Business & currently attending the University of Oregon. Seeking career and networking opportunities. Interested in fashion, sports business, social media marketing and public relations.

Join Jeff and Vince as they have a conversation with Chris Hill.

About Chris - In addition to enterprise and software architecture, I am a skilled leader capable of managing teams through periods of organizational change and digital transformation. Prior to IBM’s acquisition of The Weather Company, I managed TWC’s migration from on-premise to cloud. This project involved overseeing a massive organizational culture shift during the digital transformation. Following, I served as CTO for IBM/The Weather Company for five years, managing a team of up to 650 employees and 15 direct reports.

Join Jeff and Vince as they explore different aspects of the Great Resignation, upcoming trends and what challenges companies face and some practical tips on how to overcome these challenges.  

About Vince - Versatile Senior Executive with entrepreneurial track record of long-term success in startup operations, revenue growth, account expansion, territory management and market penetration.  Widely recognized by executive peers, thought leaders and satisfied clients for comprehensive expertise in C-level recruiting, staffing strategies, program execution and project lifecycle completion.

About Jeff - Jeff has built and led large (250+), global, multi-functional teams delivering world-class product, infrastructure and services across multiple industries for both internal and external customers.

Join Jeff and Vince as they learn about The Job Doctor, Tessa White.  Tessa is a social media phenomenon and she talks about her upcoming book series and the first release, "The Lies that Got You Here."  She also discusses the five stages of career growth and the four types of bosses there are.  

Tessa is an HR professional with 20+ years of experience.  She has led HR in Fortune 50 companies as well as small start-ups to mid-sized organizations. Her talents are best served in fast moving environments where I have leeway to creatively solve problems. She likes to experiment which may mean you raise your eyebrows a few times at me, but I believe that good HR always aims to balance risk and reward to get the results needed.  Tessa finds satisfaction working with investors and boards about how to drive a people strategy that works. She understands fast growth, having worked in several dynamic environments where M&A activity is the norm. 

Lauren discusses how post COVID company culture has become even more important and how to make sure that companies are addressing how to build culture. She also shares that music that inspires her day to day.  

In this weeks Culture Corner we discuss how to negotiate job offers.

"As a Coach my goal is to be the catalyst to the changes my clients desire while helping them identify and create positive reinforcements that will lead to continued success." - Lauren Smith

Viveka was a great guest, a Founder, Author, Speaker and lead generation expert.  We discuss Viveka's career arch, her entrepreneurial spirit and the music that influenced her.  We also dive into creating a culture of innovation.  Viveka like a previous guests has a connection to Brad Gillis and he has become a recurring topic for us.  Enjoy this riveting episode of Meet the New Boss!

As the Chief Visibility Officer and Master Trainer at Vengreso, it is Viveka's job to make sure that YOU know how to win more business using digital sales techniques like social selling. In particular, she teaches clients how to increase pipeline by becoming Modern Sales Masters!

All of us have bosses, wether that is a Board of Directors, Investors, CEOs or a Manager.  You have to be able to manage up, measure and deal with the sometimes too often bad boss.  In this episode Vince and Jeff tackle this situation while also discussing the music of the 90's.  Another riveting episode of Meet the New Boss!

Nicholas "Nick" Masino is a self proclaimed student of leadership.  Nick runs one of the most successful Chambers of Commerce in the United States.  He talks to us about the success of using Enneagram assessments in the building of high functioning teams.  We also learn about Nick's music influences and some of the music he remembers impacting him as an adolescent.  Join Jeff and Vince on this super fun episode of Meet the New Boss.

Everyone seems to be talking about NFTs these days, so Jeff and Vince invited a special guest Russell Korus who is Cryptocurrency Evangelist and TedX Speaker.  A fantastic conversation with Russell on how and when he started to mine Bitcoin, the Bitcoin Bull Run and how he has now become the CEO of a public company that specializes in NFTs.