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What happens when AI moves beyond individual legal tasks and starts changing how an entire legal department operates? In this episode of Meeting of the Minds – The Legal AI Podcast, hosts Hal Marcus and Memme Onwudiwe sit down with Monique White, Vice President and Head of Legal Operations at Link Logistics, to explore the rapid evolution of legal AI and what it means for legal teams, legal operations professionals, and business leaders.
White brings a unique perspective shaped by her career across global supply chain operations, internal audit and compliance, legal operations, and alternative legal service providers. She explains how her audit background shaped her risk-based approach to legal operations and why understanding the business end-to-end is becoming increasingly important for legal professionals.
The conversation explores AI as a potential junior-level resource for low-complexity, high-volume legal work, the shift from legal operations execution to workflow orchestration, the role of AI in contract analysis and risk identification, and the importance of closing the loop between contract insights and future workflows. White also explains why legal teams need to establish clear guardrails around AI and determine where human judgment must remain central.
For legal operations leaders, general counsel, in-house legal teams, and professionals navigating AI adoption, this conversation offers a practical look at how legal technology, workflow automation, AI governance, and business strategy are coming together.
What You'll Learn:
About the Guest:
Monique White is the Vice President and Head of Legal Operations at Link Logistics, with more than a decade of experience spanning legal operations, supply chain management, internal audit, and compliance. Her career began in global supply chain operations before she moved into audit and compliance, where she developed the risk-based approach that continues to shape her work in legal operations. She has also worked with alternative legal service providers and led digital transformation initiatives involving contract lifecycle management and legal department standardization.
Monique brings a cross-functional perspective to legal technology and transformation, with a focus on legal service delivery, risk management, workflow optimization, AI adoption, and the evolving role of legal operations within the broader business.
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The legal business model has resisted fundamental change for decades: Is now finally the time? In this episode of Meeting of the Minds - The Legal AI Podcast, hosts Hal Marcus and Memme Onwudiwe sit down with Co-founder & CEO at General Legal Ryan Walker to discuss how AI-native law firms are reshaping legal practice. Together, they explore what it truly means to integrate technology at every level of legal processes.
What You'll Learn:
About the Guest:
Ryan Walker is the Co-founder & CEO at General Legal, an AI-native law firm bringing a fresh perspective to legal service delivery. His background in mathematics and machine learning ties into his unique expertise of applying AI solutions to tackle complex legal situations. Previously, he’s also led innovation at Casetext, where he championed the adoption of BERT models and semantic research engines in legal research, giving the company an undeniable edge in legal technology services.
Ryan's work is redefining what's possible in legal technology and accessibility, making this conversation essential for those navigating the intersection of AI, legal innovation, and organizational transformation.
Episode Resources
Most contract problems begin with teams not knowing where their agreements are, which version is current, and what data those agreements contain.
In this episode of Meeting of the Minds - The Legal AI Podcast, hosts Hal Marcus and Memme Onwudiwe speak with Shelle Elzer, Legal Operations Manager at NetApp, about the operational foundation legal teams need before AI can deliver meaningful value.
What You'll Learn:
About the Guest:
Shelle Elzer is a Legal Operations Manager at NetApp, where she focuses on contract operations, legal technology and the processes that help teams turn agreements into usable business intelligence. Her career has followed contracts across several very different industries. She began at GE working on the procurement side, later moved into healthcare with a focus on physician contracts, and eventually joined NetApp, where she now works with a contract portfolio of more than 100,000 agreements.
Here, Shelle has helped build repeatable contract processes that support major organizational initiatives, including entity changes, M&A activity and the company’s headquarters relocation to Cork, Ireland.
Episode Resources
Contracting isn’t just legal paperwork - it’s one of the most important operational systems inside any organization. In this episode of Meeting of the Minds - The Legal AI Podcast, hosts Hal Marcus and Memme Onwudiwe sit down with Sofya Mikhelson, Vice President of Contract Lifecycle Management at Fairview Health Services, to explore how enterprise contracting can become more centralized, strategic, and technology-enabled.
What You'll Learn:
About the Guest:
Sofya Mikhelson is Vice President of Contract Lifecycle Management at Fairview Health Services, a nonprofit health system serving communities across Minnesota. With over 25 years of contracting experience across nonprofit organizations, government agencies, and healthcare operations, Sofya brings a deeply practical view of how organizations can build contracting governance at scale. Her work focuses on centralizing contract lifecycle management, improving cross-functional collaboration, integrating CLM technology with enterprise systems, and positioning contracting as a strategic partner to the business.
Episode Resources
Theme music: "Load" Copyright © 1996 by Hal Marcus.
In this episode of Meeting of the Minds - The Legal AI Podcast, hosts Hal Marcus and Memme Onwudiwe sit down with Donovan Bell, Senior Director and Head of Global Operations for Corporate Affairs, Policy, Integrity, Trade, and Legal at Intel, to discuss how Intel’s legal operations team is navigating organizational change and AI adoption simultaneously.
What You'll Learn:
About the Guest:
Donovan Bell is Senior Director and Head of Global Operations for Corporate Affairs, Policy, Integrity, Trade, and Legal at Intel, bringing over 15 years of experience in technology-driven organizational transformation. With a background spanning Microsoft, Walmart, and other Fortune 500 companies, Donovan specializes in orchestrating intelligence across legal operations, AI adoption, and people-centric change management. He also serves on the Board of the Corporate Legal Operations Consortium (CLOC) and co-chairs the Inclusion and Social Impact Council, while also teaching as an adjunct professor and program director in project management.
Theme music: "Load" Copyright © 1996 by Hal Marcus.
What if your contracts could become a strategic asset instead of a bottleneck? In this episode of Meeting of the Minds - The Legal AI Podcast, hosts Hal Marcus and Memme Onwudiwe sit down with Anthony Tacker, Director of Procurement and Risk at FlexGen, to explore how purpose-built legal AI is transforming contract management, accelerating deal cycles, and enabling smarter risk mitigation.
What You'll Learn:
About the Guest:
Anthony Tacker is the Director of Procurement and Risk at FlexGen and an accomplished project management executive and business operations leader. With extensive experience managing complex, multi-million-dollar capital projects and service contracts, Anthony has built a reputation for driving operational excellence and delivering measurable business results.
He has successfully led global teams and negotiated high-value, multi-year contracts across North America, Aruba, the Netherlands, and Venezuela, building strong relationships with top-tier heavy industry clients. Known for turning around underperforming operations, Anthony combines strategic vision with hands-on leadership to improve performance, mitigate risk, and accelerate growth.
Episode Resources
Theme music: "Load" Copyright © 1996 by Hal Marcus.
Nothing is stopping your legal team from functioning like a high-performing business unit - except a lack of understanding and clarity on the real potential of AI. In this episode of Meeting of the Minds - The Legal AI Podcast, hosts Hal Marcus and Memme Onwudiwe sit down with Kelly McCord, Founder and Principal Consultant at SimpliPhi Management LLC and former head of legal operations at HSBC, to explore how to leverage AI and automation to transform legal workflows.
What You'll Learn:
About the Guest:
Kelly McCord is the Founder and Principal Consultant at SimpliPhi Management LLC, a legal operations consulting firm. With over 20 years of experience spanning engineering, business process consulting, financial services, and legal operations (including her role as Head of Legal Operations at HSBC), Kelly has become a pioneering voice in legal technology and AI implementation. Her work helping corporate legal teams integrate cutting-edge AI tools while maintaining quality human oversight makes her a leading voice for legal operations professionals seeking to modernize their functions and demonstrate clear value to the broader organization.
Episode Resources
Theme music: "Load" Copyright © 1996 by Hal Marcus.
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