This week’s Headcase has accumulated over 40 years of experience as a stylist, manager, executive chain director, and multiple salon owner. The key to Michael Cole’s success is his unique ability to observe and predict trends in digital marketing and management, and translate them into systems for salons to achieve dramatic growth.

In this episode we go back to the beginning and learn how Michael got to the place he is now and how he found his voice in the industry.

• Michael talks about his very first job at the age of 14
• Chris and Michael discuss growing up in a low income family 
• ‘I couldn’t write fast enough’ Michael speaks about his first time seeing Jim Rowland speak
• Michael has the ability to make people laugh. Chris asks ‘where did that come from?’
• Michael talks about his teaching style and how it’s evolved over time
• Chris and Michael discuss the difficulty of feeling like you’ve done something wrong, and how to deal with it
• ‘Most embarrassing thing that’s ever happened to me’. Michael tells the story of a particular event that happened on stage
• How would you describe Michael Cole? Chris asks Michael this personal question
• Michael talks about what he would like to see in the industry

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