Michael Weldon is the Fixed Operations Director at the Hansel Automotive Group in Santa Rosa, California. In his role, he oversees the fixed operations department of 8 rooftops and leads a team of 146 members.

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What we discuss in this episode:

Michael speaks about the importance of counseling one another at the leadership level to determine what will drive the business to grow. He offers that at Hansel, it's about the community, it's about the customers, and it's about the employees.

When asked about the challenges he faces, Michael explains that the name of the game is people. When dealing with people and different personalities, the leader needs to stay connected and spend time with each team member.

"We've now introduced into our climate a lot of younger people, different generations that don't always think the same that we did in our youth. You have to adjust and pivot and come up with new techniques to get them engaged and enjoy doing their job and to get the desired outcome by their performance."

Listen to the episode featuring Michael Weldon for even more insights!

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Thanks, Mike Weldon

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