Michigan Business Network

Bottom Line I.T. with Amy Mumby and Mike Maddox

RECORDED at ASK

February 26 and March 5, 2019

For more knowledge, news, and insights visit:

www.michiganbusinessnetwork.com

Bottom Line I.T. with Amy Mumby and Mike Maddox

RECORDED at ASK

February 26 and March 5, 2019

For more knowledge, news, and insights visit:

www.michiganbusinessnetwork.com

Bottom Line I.T. with Amy Mumby and Mike Maddox

RECORDED at ASK

February 26 and March 5, 2019

For more knowledge, news, and insights visit:

www.michiganbusinessnetwork.com

Bottom Line I.T. with Amy Mumby and Mike Maddox

RECORDED at ASK

February 26 and March 5, 2019

For more knowledge, news, and insights visit:

www.michiganbusinessnetwork.com

Jeffrey Mosher catches up with Terry Barclay, President and CEO, Inforum, to discuss International Women's Day event on March 8 in downtown Grand Rapids.

• The West Michigan International Women’s Day event will be taking place on Friday, March 8, 2019 from 8:30am to 4:00pm.

• The event is hosted by Inforum, Amway, Wolverine Worldwide and Meijer.

• Celebrated annually on March 8, International Women’s Day highlights the social, economic, cultural, and political achievements of women and is celebrated globally.

• This year’s campaign theme is #BalanceforBetter, calling for a more gender-balanced world.

• The local celebration of International Women’s Day originated as an internal event at Amway, but the event was so impactful it has since been opened to the public and has seen sold-out crowds for the last several years.

• Vernice Armour, America's first African American female combat pilot, will be delivering one of the keynote speeches

Harper’s Restaurant & Brewpub was named after Thomas Harper O’Brien, a graduate from the Michigan Agricultural College (M.S.U.). He’s the father of Trisha O’Brien Riley another Spartan grad. In this interview, Trish shares her journey from her time in the auto industry and the challenges for her in a male dominated world to owning the iconic East Lansing neighborhood gathering place with her husband, Pat.

Trish offers insight on the power of embracing change and what happens when you take on risk. She says you "have to be able to fail, if your afraid...you'll never take the risk" Take the time to hear all that Trish has to offer...time well spent!

www.michiganbusinessnetwork.com

Jeffrey Mosher speaks with Katy Till, Program Specialist for Pure Michigan Business Connect, part of MEDC, the Michigan Economic Development Corporation, and she's sharing with the Michigan business community all about:

PURE MICHIGAN AGRICULTURE SUMMIT APPLICATION & REGISTRATION ARE NOW OPEN!

Supplier Application: Calling all agriculture & food suppliers! Pure Michigan Business Connect (PMBC) and the Michigan Department of Agriculture and Rural Development (MDARD) are excited to once again host the Pure Michigan Agriculture Summit, bringing you together with buyers in a one-day matchmaking event. Now is your chance to apply for opportunities to meet one-on-one with buyers like Bronson Hospital, Cherry Republic, Harding’s Market, Kellogg, Mitten Crate, Western Michigan University and more! To view the entire list of purchasers and commodities they’re seeking, visit puremiag.com and click on the Begin Supplier Application button. Suppliers will be notified if selected for meetings, and scheduled in advance of the event. Please note that not all suppliers will be selected for the meetings but are encouraged to attend for additional walk-up meeting opportunities and networking. This year’s summit will take place at the Kalamazoo Radisson on March 19th.

Registration: Official registration to attend the event is required, and is separate from submitting a supplier application. Registration for the event is now open at puremiag.com.

Judy Robinett is a business thought leader who has been profiled in Fast Company, Forbes, Vogue, CNN, and Bloomberg Businessweek. For more than 30 years, she has helped entrepreneurs find needed capital by connecting them with venture capitalists, angel investors, and other sources of funding.

Judy is also an author and has a new book coming out - Crack the Funding Code: How Investors Think and What They Need to Hear to Fund Your Startup published by AMACOM/Harper Collins Leadership.

To pre-order a copy, check out: https://www.harpercollinsleadership.com/crackthefundingcode/ and also receive the additional pre-order bonuses.

To connect with Judy - follow her on any of her social channels:

Judy’s website: www.judyrobinett.com

Twitter: https://twitter.com/judyrobinett

LinkedIn: https://www.linkedin.com/in/judyrobinett

Facebook: http://facebook.com/thejudyrobinett

Featured guest on this segment of Michigan Business Beat is Heather Algrim a Career Pathway Specialist the for Eaton Regional Education Service Agency in Charlotte, MI. Capital Area Michigan Works! selected Eaton Regional Education Service Agency for their MVP of the Month!

In partnership with T3: Teach. Talent. Thrive,  Capital Area Michigan Works! and a host of regional partners, MiCareerQuest Capital Area is bringing 5,000 students together for hands-on career exploration.

Coming up on  April 26th is the MiCareerQuest Capital Area at the Lansing Center. This is an employer-driven, student-focused event which  is not your typical career fair. It’s a hands-on career exploration event for middle and high school students. During this unique experience, students will find out what it’s like to be a nuclear machinist, mechanical engineer, agri-scientist, network technician and more by interacting with professionals who do these jobs every day here in the capital region.

Employers will be grouped into four quadrants to be showcased at the event.

1. Health Sciences and Human Service

2. Business, Information Technology, Arts and Communications

3. Natural Resources and Agriscience

4. College, University, Education and Training Providers

As the liaison for the Natural Resources and Agriscience quadrant, Heather will work with a wide variety of environmental and animal-related industries including farming, solar power, food and dairy testing, recycling, environmental protections, veterinarian science, landscaping, parks and recreation, turf management, and many other great fields.

As a Quadrant Liaison, Heather works with local businesses to help guide and develop engaging, hands-on activities for the event. They are looking for employers to engage with local students by showcasing the most exciting parts of their work and getting

youth thinking about careers early on. Career exploration helps steer students toward high-demand career fields they may never have otherwise been aware of, planting the seed to develop a vibrant next generation of workers. Employers also see what engages the students so they can gear future recruitment strategies with their feedback in mind.

The Capital Area has much to offer, and through events like this, our youth gain exposure to opportunities right here in our community.

There is no cost to exhibit at MiCareerQuest Capital Area 2019.

To register visit our EventBrite: bit.ly/MCQCA_Exhibitor

To learn more about MiCareerQuest Capital Area, visit micareerquestca.org

Dave Heisey a Crestcom facilitator in Michigan discusses with Jeffrey Mosher a study module which reviewed ways for companies to raise the customer service crossbar.

There are many organizations that have customer service centers, and on-line help departments, followed by surveys to check on how the service representatives performed. But a more comprehensive look at customer touch points might reveal the complexity of achieving a completely satisfied customer - which is the level necessary to significantly improve repeat business.