Jesse & Duke talk with Brandon Malson of CloakHire, a brand new Michigan Business, about their impending launch. How can technology help professional recruiters connect and thrive? Can new trends help bring great jobs to talented people more efficiently? Listen to learn more, and check out CloakHire for yourself at https://cloakhire.com/

Isn’t it nice to tell a friend about a wonderful company that you had the opportunity to experience and pass along your story of a great product or excellent service? Did you know that if we have a bad experience with a company we’re likely to tell at least twice as many people about that experience? And with social media at our fingertips, the number of people who can hear about a bad experience grows exponentially. From a business standpoint - bad products or bad service is unavoidable - these issues will happen. How can we train our staff to handle these blips to our normally good customer service experience? Dave Heisey, a Michigan Crestcom Franchisee discusses some techniques to recover from a bad customer experience, and how the right approach can create customer loyalty after a hiccup.

www.michiganbusinessnetwork.com

During the interview process it’s not uncommon for people to test your knowledge - looking at your IQ as a potential for future success. Once on the job, studies have shown that success depends less on IQ and more on EQ - your emotional intelligence. Fortunately, emotional intelligence can be learned - and there are four key areas for potential growth for any leader: Self-Awareness, Self-Management, Social Awareness and Relationship Management. Dave Heisey, a Michigan Crestcom Franchisee discusses these areas and how they can impact a leaders success in the workplace, and beyond.

www.michiganbusinessnetework.com

MBN's Jeffrey Mosher was on hand for the Lansing Regional Chamber's Economic Club Luncheon where EOS Implementer, Kevin Suboski gave insights into Entrepreneurial Operating System (EOS). Here are some excerpts from the luncheon.

www.michiganbusinessnetwork.com

RADIO SHOW

Bottom Line I.T. with Mike Maddox and Erik Jacobsen

RECORDED at ASK

September 18, 2018

RADIO SHOW

Bottom Line I.T. with Mike Maddox and Erik Jacobsen

RECORDED at ASK

September 18, 2018

RADIO SHOW

Bottom Line I.T. with Mike Maddox and Erik Jacobsen

RECORDED at ASK

September 18, 2018

RADIO SHOW

Bottom Line I.T. with Mike Maddox and Erik Jacobsen

RECORDED at ASK

September 18, 2018

RADIO SHOW

Bottom Line I.T. with Mike Maddox and Erik Jacobsen

RECORDED at ASK

September 18, 2018

RADIO SHOW

Bottom Line I.T. with Mike Maddox and Erik Jacobsen

RECORDED at ASK

September 18, 2018