I cannot think of two better people than Chuck Speck (Micro Key Solutions) and Frank Pietrobono (RSPNDR) to discuss the Security as a Service (SAS) model that is sweeping North America. With police response to alarms at an all-time low in most places, businesses and residences alike are turning to guard services. The question becomes, how do you, as a business owner, make sure the guard company has enough staff to respond to your customers' alarms? Secondly, how do you make sure they can get there quickly enough? Listen to find out. Bonus chuckle at the end...