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Want some straight talk on leadership and retail culture? Mike Gould, former CEO of Bloomingdale’s, speaks out on the issues derailing retail. The promise of customer satisfaction has been displaced by a bottom-line mentality. Mike joins Robin Lewis, and Shelley E. Kohan, TRR’s chief strategist, to talk about the industry and how it can improve. Listen in for a lively, wide-ranging conversation.

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

To read the article by Warren Shoulberg that Mike referenced go here>>

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Music Courtesy of Mixaund

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.