MindVerse

Most people talk about sales success. Thomas Richardet has lived it — five years in, consistently hitting quota, and navigating two completely different business models along the way.

In this episode of MindVerse, Thomas gets honest about what growth in sales really looks like: the mindset shifts, the uncomfortable adjustments, and the small daily habits that compound over time. Whether you're just starting out or you're a few years in and wondering what's next, this conversation is going to hit differently.

We dig into:

This isn't a highlight reel. It's a real conversation about the grind, the growth, and everything in between.

🎧 Hit play if you're in sales and want to keep getting better.

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What does a decade in recruitment, sales, and leadership teach you about yourself — and about mental health? In this episode, we sit down with Simon Italiaander, whose career journey has been anything but linear, and whose LinkedIn headline says it all: "Sharing what I wish I'd learned sooner."

Simon opens up about how moving across different roles shaped not just his professional outlook, but his relationship with mental health. He talks candidly about what finally pushed him to speak publicly about his struggles, what he wishes someone had told him earlier, and why he believes more people in sales and leadership need to have this conversation — out loud.

We also get into the practical side: how he balances being both an individual contributor and a leader, how he rethought the way he approaches job searching (spoiler: it's unconventional), and what advice he'd give to young professionals just starting out.

This one's honest, grounded, and packed with the kind of insight that only comes from lived experience. Whether you're in sales, navigating a career transition, or just trying to better understand your own mental health — there's something in here for you.

In this episode:

Simon shares what it was like moving from recruitment to sales and leadership 

· Why he chose to speak openly about mental health 

· The lessons he wishes he'd carried earlier 

· How he manages being a leader and an individual contributor 

· His unconventional approach to job hunting 

· One piece of advice for young and aspiring professionals

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What does working in a fast-paced restaurant actually have to do with B2B client success? More than you'd think.

In this episode of MindVerse, we sit down with Vanessa Andreevska — a client success professional with over 8 years of experience across some of the most dynamic, people-first environments out there. From navigating the high-pressure world of hospitality to holding multiple client-facing roles at Slice — including Account Manager, Onboarding Specialist, and Retention Specialist — Vanessa has built her career by truly understanding what it means to show up for clients at every stage of the relationship.

But that's not all. Vanessa also has a background as a News Anchor, and in this conversation, we explore how that experience connects to the world of Customer Success in ways you might not expect.

We dig into the real, behind-the-scenes work of B2B relationship building — the kind that doesn't always get talked about enough. What does it actually take to onboard a client well? How do you retain someone who's on the fence? And how do the skills you build in one role quietly prepare you for the next one?

Whether you're already working in Account Management, Customer Success, or Onboarding — or you're just starting to explore these paths — this episode is packed with honest, practical insight from someone who has lived it across multiple roles and industries.

In this episode, we cover:

This is a conversation about careers, relationships, adaptability — and what it really means to put the client first.

🎧 Tune in, take notes, and come ready to think differently about the roles that shape great client success professionals.

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The Power of Information in the AI Era. How Brands Can Truly Stand Out? | Ft. Gal Borenstein

What does it take to build a brand that people actually trust in a world flooded with noise, AI-generated content, and misinformation? In this episode of MindVerse, we sit down with Gal Borenstein — branding strategist, bestselling author, and CEO of The Borenstein Group — a firm he built from the ground up back in 1994.

With over 30 years of experience helping companies navigate digital transformation and protect their identity, Gal brings a rare mix of battle-tested wisdom and forward-thinking perspective. We dig into the seismic shifts that have reshaped brand-building, why transparency is no longer optional, and what his book Don't Believe the Hype teaches leaders about staying resilient when trust is on the line.

Whether you're a founder, a marketer, or just someone trying to make sense of the AI era — this one's worth your time.

🎙️ MindVerse | Season 7, Episode 2

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In this episode of MindVerse, we explore the growing importance of learning and development, sales enablement, and how strong training foundations drive high-performing teams.

Joining us is Antonela Dukovska, who shares insights from her diverse career journey—from insurance to training, onboarding, product development, and leadership. Together, we dive into how enablement teams play a critical role in shaping both sales and post-sales success.

We discuss:

Whether you’re in customer success, sales, learning & development, or stepping into a leadership role, this episode is packed with actionable insights to help you grow and succeed.

🎧 Tune in to discover how the right training and enablement strategies can transform teams and drive long-term business success.

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What does it really take to build a business from scratch — especially in a foreign country?

In this episode of MindVerse, we dive deep into the realities of solopreneurship, entrepreneurship, and turning passion into a sustainable career. Our guest, Nertila, is the founder and creative force behind Bigwig Photography in Copenhagen. What started as a passion project in 2016 evolved into a thriving full-time photography business focused on authenticity, storytelling, and celebrating every client as a true “bigwig.”

After moving to Denmark, Nertila took the bold leap into entrepreneurship — navigating cultural differences, building a network from zero, and overcoming the unique challenges of running a creative business alone. In this honest and inspiring conversation, we explore:

✨ The biggest challenges of starting a business abroad

If you’re considering starting your own business, growing a personal brand, or navigating the ups and downs of solopreneur life, this episode is packed with real insights and actionable advice.

Whether you're a creative entrepreneur, freelancer, or aspiring business owner, this conversation will inspire you to embrace the journey — challenges and all.

🎧 Tune in now and stay with MindVerse for more conversations on entrepreneurship, personal growth, and building a meaningful career.

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In this episode of MindVerse, we explore why feedback is one of the most powerful tools for growth — in business and in life. As the season flies by, we reflect on the journey of the podcast and dive into a topic that directly impacts B2B relationship management, personal development, and professional success.

You’ll learn why feedback is often misunderstood, why many people resist it, and how shifting your mindset can unlock stronger relationships and better results. I also share a real-life example of how feedback helped repair and strengthen a client relationship.

Whether you’re a business professional, entrepreneur, or someone focused on personal growth, this episode will help you see feedback as an opportunity rather than a threat.

🎧 Stay tuned for a teaser of the 10th episode of the season — and don’t forget to keep growing with MindVerse!

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In this episode of MindVerse, we dive into the world of Key Account Management and what it truly takes to build strong, long-term client partnerships. We welcome Rozita Kocheska, a seasoned leader with over eight years at Slice, where she has grown from customer support and account management into leading major account teams and heading Implementation Operations Coordination.

We discuss what great account management really looks like — from strengthening relationships with key accounts, corporates, and franchises in the U.S., to identifying growth opportunities and delivering value beyond the contract. Rozita shares insights on her professional evolution, leadership style, and the skills every account manager needs to succeed in today’s competitive market.

Whether you’re an aspiring account manager, a sales professional, or a business leader, this episode offers practical advice on becoming a trusted partner, driving customer success, and scaling business growth through effective key account strategies.

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In this episode of MindVerse, we break down one of the most common productivity myths: multitasking. Is doing more at once really making us more effective—or is it quietly harming our focus, performance, and even our professional relationships?

You’ll learn why multitasking became so normalized, what science says about its real impact, and why focusing on one task at a time leads to better results. I share practical, step-by-step strategies to help you organize your work, build stronger habits, and avoid taking on overwhelming responsibilities—especially in B2B environments where clarity and trust matter most.

We also reflect on key lessons from Season 1 and set the stage for what’s coming next in the season.

🎧 If you’re looking to improve productivity, focus, time management, and work-life balance, this episode is for you.

Stay tuned with MindVerse — and don’t forget to check out the upcoming Episode 8!

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Burnout is becoming one of the most common — yet misunderstood — mental health challenges of our time. In this episode of MindVerse, we dive deep into what burnout really is, how it shows up psychologically and emotionally, and why so many people don’t recognize it until it becomes overwhelming.

Joining the conversation is Joana Neiva, a Clinical and Health Psychologist, researcher, and trainer based in Braga, Portugal. With experience at the University of Minho and in areas such as trauma, grief support, LGBTQI+ affirmative therapy, and mental health advocacy, Joana brings both scientific insight and compassionate perspective to the topic.

Together, we explore:
• What burnout truly means beyond the buzzword
• The psychological and emotional effects of burnout
• Early warning signs and patterns to watch for
• Why self-awareness is so important — yet often missing
• Common myths about burnout and the truth behind them
• Practical advice for anyone currently struggling

Whether you’ve personally felt burnout, are supporting someone who is, or simply want to better understand mental health and resilience, this conversation will help you reflect, reconnect with yourself, and rethink how you approach rest, pressure, and recovery.

Stay tuned, stay kind to your mind — and welcome back to MindVerse 💭

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