Today is episode #3 of seven for our mini series; the 7 essential steps that turn an average treatment into an exceptional experience, brought to you by the Global Beauty Group. Step number #3 explores the Consultation for the purpose of asking more intelligent consultation questions, marrying the client's lifestyle which is causing their concern, how our therapists can understand basic client behaviour and to how we can use technology to enhance our credibility.

Thank you to our friends at The Global Beauty Group for making this mini series possible!

Keep an eye out on the Beaute Industrie Blog for a written version of the episode you can share in your team groups or print and stick in your staff kitchen!