Hi, I'm Robin Waite, author of Online Business Startup, and in this afternoon's video, I'm giving you my tips about what to expect in terms of your web design agency and what they're going to be doing for you. So my first tip, I'm going to be talking about the content on websites. And this is a common misnomer that essentially the customer always seems to think that the web design agency or web designer is going to be doing literally everything for you, including writing your own content, uploading your content, finding images for you, and whatever else that might entail.