Marketplace Tech

Mobile apps are failing users with disabilities


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Developers of mobile apps have "room for improvement" in making their platforms fully accessible for disabled users, according to a new report from the software company ArcTouch and the digital research platform Fable.


It looked at fifty popular apps and assessed them for features that improve accessibility like screen reading, text size adjustability, voice controls and multiple screen orientations. The apps were tested by disabled users who reported a poor or failing experience almost three-quarters of the time.


Marketplace’s Meghan McCarty Carino spoke with Ben Ogilvie, head of accessibility at ArcTouch, to learn more about why so many apps are behind.

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