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Dealership fixed operations continue to evolve, especially in the last few years when more dealerships are offering mobile service solutions. Ed Robert, Mark Mickens, and Robert Stage are join the podcast and share their insights about mobile fixed operations.
👉 Register for the upcoming Fixed Ops Roundtable Event
What we discuss in this episode:
01:52 - Mobile fixed ops services are the way of the future and an opportunity just sitting in front of car dealership. Ed Roberts, Chief Operations Officer at Bozard Ford, Lincoln shares that including his mobile units, he has a capacity of 103 stalls. "I have 98 here at the store that I can't move very easily and then five that I could roll around."
03:23 - Mark Mickens is located 20 miles outside of New York City. Because everything is so close to the city, having mobile units on the road allows his dealership to service more customers and increase the customer base for the store. "I would recommend it to everybody."
06:32 - Facebook has been a great channel for letting existing and new potential customers know about the dealership's mobile service abilities.
08:56 - "Every time I add a truck, it stays busy from day one. we don't even add it to the website because it's full without the extra advertising."
Listen to the episode featuring Ed Roberts, Mark Mickens, and Robert Stage for even more insights!
Enjoying The Fixed Ops Roundtable Podcast? Please leave a rating and review 👇
Apple: https://podcasts.apple.com/us/podcast/fixed-ops-roundtable/id1608656237
Spotify: https://open.spotify.com/show/15HHYoyvCo1PSFwYn02UXY
Connect with Ted Ings and the Fixed Ops Roundtable:
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44 ratings
Dealership fixed operations continue to evolve, especially in the last few years when more dealerships are offering mobile service solutions. Ed Robert, Mark Mickens, and Robert Stage are join the podcast and share their insights about mobile fixed operations.
👉 Register for the upcoming Fixed Ops Roundtable Event
What we discuss in this episode:
01:52 - Mobile fixed ops services are the way of the future and an opportunity just sitting in front of car dealership. Ed Roberts, Chief Operations Officer at Bozard Ford, Lincoln shares that including his mobile units, he has a capacity of 103 stalls. "I have 98 here at the store that I can't move very easily and then five that I could roll around."
03:23 - Mark Mickens is located 20 miles outside of New York City. Because everything is so close to the city, having mobile units on the road allows his dealership to service more customers and increase the customer base for the store. "I would recommend it to everybody."
06:32 - Facebook has been a great channel for letting existing and new potential customers know about the dealership's mobile service abilities.
08:56 - "Every time I add a truck, it stays busy from day one. we don't even add it to the website because it's full without the extra advertising."
Listen to the episode featuring Ed Roberts, Mark Mickens, and Robert Stage for even more insights!
Enjoying The Fixed Ops Roundtable Podcast? Please leave a rating and review 👇
Apple: https://podcasts.apple.com/us/podcast/fixed-ops-roundtable/id1608656237
Spotify: https://open.spotify.com/show/15HHYoyvCo1PSFwYn02UXY
Connect with Ted Ings and the Fixed Ops Roundtable:
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