Mobility Matters

In this bonus episode of Mobility Matters, we join Cartus' Lisa Johnson and Cindy Madden to discuss findings from our 2023 Internship and Co-op Program Pulse Survey Report.

Guest biographies:
 
Lisa Johnson Lisa represents Cartus in DEI space as a thought leader and solution facilitator for clients looking to address Global DEI in their mobility solutions. Among her many achievements—including leading some of the industry’s earliest research initiatives on the topic—Lisa was named one of the Global Mobility Top 100 Professionals in 2021 and was recently named the 2022 Chairperson of the Curriculum Committee for Worldwide ERC®'s Upward Mobility internship Initiative focused on increasing diversity in our industry and she sits on their Editorial Taskforce. She also holds both Worldwide ERC®’s Meritorious and Distinguished Service Awards and is an active member of SHRM.  

Cindy Madden Cindy joined Cartus in 2006 as Director of Consulting Solutions, supporting clients and prospects in the areas of Policy and Program Design, Group Moves, Destination Location Research, and the development of customized mobility websites. She has more than 30 years’ experience in the development of global programs and policies that are intended to support the company’s talent mobility strategy. Cindy has served as a member of Worldwide ERC®’s Global Editorial Advisory Committee and was a recipient of Worldwide ERC®’s 2018 Meritorious Service Award.  


Episode by: Louise Koncowski

In this bonus episode, the “Mobility Matters” podcast continues our “What’s Happening in the Temporary Living Arena?” series with a focus on the EMEA region. We speak to Cartus supplier partner, Claire Barrie, Vice President, Global Sales of Synergy and Karen Marlborough, Director, Strategic Business Solutions, Cartus. 

Guest biographies: 

Claire Barrie
A proven leader and industry pioneer, Claire brings close to two decades of experience and expertise to Synergy in the extended stay and serviced apartment industry, currently holding the position of Vice President, Global Sales at Synergy. Previously, serving as a board director and mentor for the Institute of Travel Management (ITM), a post which she held for three terms, Claire is now heavily involved with Diversity, Equity & Inclusion (DEI) and currently serves on the DEI committee of GBTA (Global Business Travel Association). 

Karen Marlborough
Karen is a Director, Strategic Business Solutions at Cartus, providing guidance to human resources and procurement specialists on international relocation. Karen has over 20 years' combined experience in global mobility and temporary housing.
 

Episode and Executive Production by: Louise Koncowski

In this final episode of Season One, we join Cartus' Lisa Johnson, Cindy Madden, and Karen Menendez to take a deep dive into the 2022 Cartus DE&I and Global Mobility Pulse Survey Report.  

Guest biographies:
 
Lisa Johnson
Lisa represents Cartus in DE&I space as a thought leader and solution facilitator for clients looking to address Global DE&I in their mobility solutions. Among her many achievements—including leading some of the industry’s earliest research initiatives on the topic—Lisa was named one of the Global Mobility Top 100 Professionals in 2021 and the 2022 Chairperson of the Curriculum Committee for Worldwide ERC®´s Upward Mobility Internship Initiative, focused on increasing diversity in our industry, sitting on their Editorial Taskforce. She also holds both Worldwide ERC®’s Meritorious and Distinguished Service Awards and is an active member of SHRM. 

Cindy Madden 
Cindy joined Cartus in 2006 as Director of Consulting Solutions, supporting clients and prospects in the areas of Policy and Program Design, Group Moves, Destination Location Research, and the development of customized mobility websites. She has more than 30 years’ experience in the development of global programs and policies that are intended to support the company’s talent mobility strategy. Cindy has served as a member of Worldwide ERC®’s Global Editorial Advisory Committee and was a recipient of Worldwide ERC’s 2018 Meritorious Service Award. 

Karen Menendez 
Karen is a Global Director of Intercultural & Language Solutions for Cartus, responsible for consulting with clients on talent development solutions, which support and enable successful international assignments, effective culturally diverse teams, and more inclusive leaders. She brings a blend of expertise in service delivery and client engagement for Intercultural & Language Solutions acquired in her 20+ years with Cartus and prior international living and working experience. Karen is a graduate of Connecticut College with a B.A. in Russian & East European Studies. She is a native English speaker, speaks Russian with intermediate proficiency, and is studying Spanish. 

Episode by: Nadia Sobehart 
Executive production: Nadia Sobehart

 | In our latest episode of Mobility Matters, “How to Approach RFPs and Tenders,” we speak to Cartus’ Karen Marlborough, Director, Strategic Business Solutions and Ava Norris, Director, Strategic Business Solutions about how to build a successful tender process. 

Guest biographies:  
Karen Marlborough
Karen is a Director, Strategic Business Solutions, at Cartus, providing guidance to human resources and procurement specialists on international relocation. Karen has over 20 years' combined experience in global mobility and temporary housing.  

Ava Norris 
Ava is a Director, Strategic Business Solutions, at Cartus. She joined Cartus in 2013 and has held a variety of diverse roles across multiple key client engagements. Through this experience, she brings valuable perspective and strategic guidance to organizations across diverse industry sectors. 

Episode by: Louise Koncowski
Executive Production: Nadia Sobehart

In this episode, we join Cartus' Lisa Johnson, Jocelyn Tiner, Roisin McCarthy, and Ivan Corsino to discuss a wonderful new program within the DE&I space—and what it means to the Cartus community.

 This episode explores a unique Cartus initiative called Brave Space, where employees of all levels come together once a month to have meaningful conversations within a safe space. How did Brave Space evolve? How do employees feel about their participation? Learn more in this episode of Mobility Matters.

 
Guest Biographies:

Lisa Johnson is the Director of Global DE&I Solutions at Cartus. She represents Cartus as a thought leader and solution facilitator for clients looking to address Global DE&I in their mobility solutions. 

Jocelyn Tiner is an Executive Assistant in Global Talent Mobility and resides in Texas. She has a master’s degree in social work and is an active member of the Cartus DE&I Steering Committee, the What Moves Her DE&I Engagement Subcommittee, and the Anywhere Women’s ERG.

Ivan Corsino is a Client Services Manager in Global Talent Mobility and resides in São Paulo, Brazil. He has an MBA in Digital Marketing and an extensive background in content and operations management and has been actively engaged in Cartus’ DE&I programs such as Brave Space and Pride projects.

Roisin McCarty is a Senior Client Services Consultant on the Google team. She is passionate about DE&I through all areas of her life. 

Episode by: Lisa Johnson, Jocelyn Tiner, Nadia Sobehart

Executive Production: Nadia Sobehart 

In our latest episode of Mobility Matters, “What’s Happening in the Household Goods Arena?” we speak to Cartus supplier partners, Barry Schellenberg, President and COO of Atlas Van Lines, and Derek Duffy, President of Armstrong Moving, about current HHG challenges and solutions. 

 Guest biographies:  

Barry Schellenberg 

Barry Schellenberg is President and COO of Atlas® Van Lines, where he is tasked with leading the Atlas Van Lines household goods division in the U.S. As a seasoned professional with more than 30 years’ experience in operations, supply chain management and logistics, Barry is a proven leader in strategic alignment and growth techniques, taking a client-focused mindset in order to recognize operational and financial efficiencies. Barry takes pride in nurturing customer confidence and delivering quality services as a respected value provider and partner.  

Derek Duffy 

Derek began his career at Armstrong Moving in 1990 as a summer student, working in the operations department, moving to a sales role after he left university. In 2020, Derek, along with his business partner, purchased Armstrong Moving. He was elected to the FIDI Board of Directors in March 2018 (the world’s largest global alliance of international moving and relocation companies) and is set to become President of FIDI in 2023. He is also a lead trainer for the FIDI Academy. Derek resides in Toronto. In his spare time he is the personal Uber driver for his two children’s sports activities.   

Dan Gerlich 
Since joining Cartus in 2003, Dan has worked in both international and domestic operations, demonstrating a high level of skill in managing complex client engagements. Dan has served on many projects over his tenure with the company that have focused on efficiency, process improvement, and enhancing the customer and client experience, as well as leading multiple clients through large headquarter relocations.   

Tom Lacey 

Tom is Cartus' Supply Chain Director, with more than 20 years’ experience in the corporate relocation industry, along with accounting and finance experience. He manages Cartus’ domestic and international household goods networks. 


Episode by: Louise Koncowski
Executive Production: Nadia Sobehart

From futuristic technology to providing for highly skilled workers in a competitive talent market, this bonus episode takes a deep dive into the future of mobility. We explore remote work, flexibility in the workplace, and mobility challenges and opportunities across the world.  

In this fast-paced episode led by Cartus' Dalia Begin and Trevor Macomber, listeners will learn valuable insights and knowledge provided by two-time Jeopardy Champion, Greg Lindsay. Don’t miss it! 

Guest biographies: 

Greg Lindsay, Journalist, Urbanist, and Futurist

Greg Lindsay is the senior fellow for applied research and foresight at NewCities, a senior fellow of MIT’s Future Urban Collectives Lab, and a partner at FutureMap, a geo-strategic and climate advisory firm based in Singapore. He thinks, writes, and speaks on the future of cities and mobility for companies, governments, and institutions around the world. He is also a two-time Jeopardy! champion — and the only human to go undefeated against IBM’s artificial intelligence, Watson. 

Dalia Begin, Vice President Global Talent Mobility, Cartus 

Dalia’s passion for relocation started well before her professional career. Having spent most of her childhood abroad, Dalia has personally faced the rewards and challenges of moving.  

As Vice President, Client Services, Dalia leads high-caliber teams that produce unparalleled service and sustain excellent client relations in the Americas, EMEA, and APAC regions.  Her visionary perspective has enabled her to work on prominent fortune 100 programs of Cartus' most strategic accounts. When she isn’t busy providing clients with deep expertise and innovation in deploying cutting-edge mobility strategies and solutions, Dalia loves to travel with her husband and two daughters. 

Trevor Macomber, Director, Global Marketing & Communications, Cartus 

Trevor leads global marketing and communications at Cartus, an Anywhere Real Estate company. He is also the co-author of Chaos by Design: Tales of Empowerment on the Path to Digital Transformation. When not spearheading B2B marketing strategy for the Fortune 500-owned industry leader in corporate relocation and global talent mobility, you'll find him spending time with his family in Connecticut, grinding away at his own painfully glacial writing projects, or attempting to perfect the world's best grilled pizza. 

Episode by: Trevor Macomber, Dalia Begin, and Nadia Sobehart

Executive producer: Nadia Sobehart

In this episode, we join Cartus' host, Racheal Foo, and Sanny Linawati, Global Director of Cartus Destination Services, and Rob Chipman, CEO of Asian Tigers Hong Kong, to discuss destination services and household goods shipment challenges in China Hong Kong and the assignees’ experience when relocating into and out of the city. 

Guest biographies:

Sanny Linawati, Global Director, Destination Services, Cartus

Sanny Linawati leads the Cartus Destination Service Team for the APAC region including China Hong Kong and oversees the account management and operations functions. She has over 15 years of global mobility experience with unrivalled knowledge of the housing market. Accustomed to managing cross-functional teams, Sanny excels in driving service excellence from the teams that she leads. Sanny is an Indonesian native. She started her career in China, relocated to Beijing in 2001, and is currently based in Shanghai.

Rob Chipman, CEO, Asian Tigers Hong Kong

Rob Chipman is the CEO of Asian Tigers Hong Kong and has relocated with his family twice to China Hong Kong, most recently in 2001. He has more than 20 years of industry experience and used to be the chairman of the American Chamber of Commerce and president of the American Club. Rob graduated from Arizona State University and Thunderbird School of Global Management. He has two children, both born and educated in Hong Kong. 


Episode by: Racheal Foo
Executive production: Nadia Sobehart

In this episode of Mobility Matters--“The Future of Mobility is Here, and it’s Flexible!"--we join Cartus' Louise Koncowski and two seasoned mobility experts: Amy Spiker, Global Talent Mobility Leader, Eaton, and Tracey Rennie, VP Global Talent Mobility, Cartus. Both Amy and Tracey are true advocates for this type of policy and how it can enhance an assignee’s relocation experience. 

The episode focuses on flexible mobility solutions including the reasons why one might introduce such a policy, the benefits of doing so, and key learnings and best practices to follow.  

Guest biographies:

Tracey Rennie, VP Global Talent Mobility, Cartus
Joining Cartus in 2002, Tracey Rennie, Vice President of Global Talent Mobility, has provided industry leadership, trusted guidance, and innovative solutions to many key Cartus clients over the years and leads Cartus’ LATAM office in Sao Paulo, Brazil.

 
Amy Spiker, Global Talent Mobility Leader, Eaton
Amy has been with Eaton for 25 years and is the organization’s Global Talent Mobility Leader. As part of her role, Amy is responsible for policy and process design and deployment, internal consulting, and supplier management for cross-border assignments and U.S. domestic relocation.

Episode by: Louise Koncowski

Executive producer: Nadia Sobehart

Since the start of the pandemic, there have been drastic changes to the temporary housing market. From a consolidation of providers to an increased demand for shorter leases and bigger units to accommodate remote work, there are many aspects of temporary living that have shifted since 2020.

In this episode, we join Cartus' Racheal Foo and guest speakers Alzone Ang, Vice President, Global Talent Mobility, Cartus, and Michelle Low, Global VP of Supply Chain, Synergy Global Housing, as we dive into this hot topic.
 
Guest biographies:

Alzone Ang, Vice President, Global Talent Mobility, Cartus,  is currently based in Singapore and has more than 15 years’ experience in the global mobility industry. Since joining Cartus in 2005, he has worked on multiple client engagements, ranging in size from one of our largest international clients to smaller regional accounts. In his current role as Vice President of Global Talent Mobility, Alzone leads both the regional relocation operations as well as global engagements for some of Cartus’s strategic clients. 

Michelle Low , Global VP of Supply Chain, Synergy Global Housing joined Synergy--a leader in serviced accommodation program management--earlier this year and will be based out of Synergy’s Singapore office. Michelle began her career in hospitality at several top hotels such as Shangri-La and Conrad where she held sales management roles before transitioning to corporate housing and global mobility with senior leadership roles at Oakwood and Cartus. In her latest position with Oakwood, Michelle was responsible for setting global strategic direction in sales and revenue distribution at the corporate level. 


Episode by: Racheal Foo

Executive producer: Nadia Sobehart