Modern Veterinary Practice

Sometimes reimaging the services you offer can be key to growing your practice. Pennard Vets did just this when they decided to spice up their Pet Health Plans to include unlimited consultations! It’s a brave move and one that only a handful of practices in the UK have made, but it’s been incredibly successful. In this Episode Pennard Vets’ Managing Director Matthew Flann talks about why they made the change and the results they’ve seen.

We all recognise that frustrating feeling of knowing that you are capable of doing more but can't quite tap into your full potential. Productivity is a fickle beast and can be affected by a multitude of factors. In this episode Vet Dynamics’ Alan Robinson takes Jack on a whirlwind tour of the 'Spectrum of Human Potential' and why he believes that many vets and practices are struggling to make the most of theirs.

When was the last time you took a serious look at your practice’s marketing plan? We don’t just mean marketing to gain new clients, we mean establishing your practice as the ‘go to’ vets by  educating  people about caring for their pets and the care their pet receive from you. Veterinary Marketing Guru Paul Green explains why it’s time to dive into this kind of marketing and how if you do it right, you could be ahead of the game and in line for some massive opportunities.

Have you noticed a dramatic shift in the way your clients want to interact with you practice? Are you struggling to communicate with them in a way that suits them but is logistically easy for your team? Your clients are becoming more tech savvy and are expecting the services they deal with to keep up.  So this week Jack examines the client experience with PetsApp’s Thom Jenkins, looking at how changes in pet owner demographics necessitates an evolution to suit this new generation.

The Modern Veterinary Practice Podcast is a 360 degree examination of how to run a successful modern veterinary practice focusing on profit, keeping your staff happy and delivering exceptional patient care. In these 20 minute episodes we tackle topics you may have thought about but don’t know how to apply or even just not had the headspace or time to implement addressing the barriers that most practices face and discuss ways to implement a future proofed solution.