Modrn Business

In this episode, Justin Mink Hosts Chris Fisher, CEO of Shine Window Care. In addition to his role as a franchisor, Chris and his wife are raising a family of six (including three children adopted from Africa) and take several mission trips every year to Uganda. Values also play a major role in how Chris and the Shine team run the business.

Chris and Justin talk about how values inform Shine’s operations both internally and externally, and how those values align with franchise partner recruiting. They also discuss how a focus on values not only provides Shine partners a competitive edge with customers, but also resonates with millennials who are considering entrepreneurship via franchising.

EPISODE SPONSOR:

SCORPION INTERNET MARKETING: www.Scorpion.co/mb

Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for franchise brands looking to defeat disjointed marketing and increase revenue.

As a marketing partner, Scorpion assists franchises in the management of branding, website design, online listings, paid advertising, and more, eliminating the need for multiple vendors. To learn more, visit www.Scorpion.co/mb

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Follow Us On Facebook and LinkedIn:

@MODRNbusiness

@Zjfishman (insta too)

@RyanThomasHicks (insta too)

Title Sponsor of the Summer Tour: Franchisors.com

Audio Engineer: Ben Kliever

In this episode, Pam and Justin discuss Pam’s 20+ year experience in the franchise industry, including her pivotal role in overseeing the digital transformation at one of the largest franchise holding companies in the world, the importance of building and communicating a world-class culture, and the future of technology and evolving consumer expectations in the home services industry.

Pam is a 20 year franchising veteran, franchise consultant, and former SVP of Marketing with The Dwyer Group

EPISODE SPONSOR: Scorpion Internet Marketing:

www.Scorpion.co/mb

Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for franchise brands looking to defeat disjointed marketing and increase revenue.

As a marketing partner, Scorpion assists franchises in the management of branding, website design, online listings, paid advertising, and more, eliminating the need for multiple vendors. To learn more, visit www.Scorpion.co/mb

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Title Sponsor of the Summer Tour: Franchisors.com

Audio Engineer: Ben Kliever

In this episode Ryan sits down with Charles Watson, CEO of Tropical Smoothie Cafe. Please don't mind the background noise because we recorded at J Alexanders in Atlanta.

Follow Us On Facebook and LinkedIn:

@MODRNbusiness

@Zjfishman (insta too)

@RyanThomasHicks (insta too)

EPISODE SPONSORS:

SCORPION INTERNET MARKETING: www.Scorpion.co/mb

Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for franchise brands looking to defeat disjointed marketing and increase revenue.

As a marketing partner, Scorpion assists franchises in the management of branding, website design, online listings, paid advertising, and more, eliminating the need for multiple vendors. To learn more, visit www.Scorpion.co/mb

RPM: www.openmyfranchise.com

Open for business - a simple term but a complex process; Let RPM help you. We are a real estate/project management firm whose main goal is to turnkey the opening process for both franchisees and franchisors. Let us manage the brokers, architects, contractors and other various vendors. Allowing you and your franchisees to focus on the training, marketing, and hiring. We save you on average 20% time and 17% total project cost. Check us out at www.openmyfranchise.com to see how we can help you

VALYANT.AI: www.valyant.ai

Imagine automating the order taking process at your restaurant and freeing your employees to focus on food preparation, payment processing and order accuracy. Valyant AI's artificial intelligence software, think Alexa or Google Home, can speak directly with your customers and take all drive through orders. As a result of automating this task, early Valyant customers have seen their customer’s wait times drop by 10% to 25% on average. The AI never gets tired and you can be assured that in every situation where it makes sense, customers will receive custom up-sell messages.

Valyant’s software uses data like trending food items, time of day, weather and even a customer’s decisiveness, to make specific product recommendations. This has resulted in an average order increase of 70%. That’s additional capital you could be earning today.

If you think your business could benefit from decreased wait times, and additional revenue, check out www.valyant.ai or contact them directly at [email protected] to learn more.

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Title Sponsor of the Summer Tour: Franchisors.com

Audio Engineer: Ben Kliever

Justin Mink interviews the CEO of Premium Service Brands, Paul Flick.

Premium Service Brands is comprised of:

-->360˚ Painting

-->ProLift Garage Doors

-->Handyman Pro

-->Maid Right

Follow Us On Facebook and LinkedIn:

@MODRNbusiness

@Zjfishman (insta too)

@RyanThomasHicks (insta too)

EPISODE SPONSOR:

SCORPION INTERNET MARKETING: www.Scorpion.co/mb

Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for franchise brands looking to defeat disjointed marketing and increase revenue.

As a marketing partner, Scorpion assists franchises in the management of branding, website design, online listings, paid advertising, and more, eliminating the need for multiple vendors.

To learn more, visit www.Scorpion.co/mb

Title Sponsor of the Summer Tour: Franchisors.com

Audio Engineer: Ben Kliever

Listen in as Guest Host Red Boswell (President Of IFPG) interviews Scott Griffiths, Founder Of 18/8 Fine Mens Salon’s and Griffs Ace Grooming & Shave Bars.

We recorded this episode inside of the Dwarf House right outside of downtown ATL, which is renown as the first ever Chick-Fil-A location.

We had the pleasure of being treated to lunch while we podcasted with Dee Ann Turner, who served as the VP of Culture for the iconic brand known for its almost cult like culture. Dee Ann worked along side the iconic Cathy’s, the founding family, and is now on tour promoting her new book “BET ON TALENT”. Pick up the book on Amazon or at your local book store.

Listen to this episode of you want to take a walk down memory lane and learn about the origins of the brand, learn about the secret sauce to the culture they built, and much more.

Oh, and BE SURE you hit SUBSCRIBE to the podcast!

Follow Us On Facebook and LinkedIn:

@MODRNbusiness

@Zjfishman (insta too)

@RyanThomasHicks (insta too)

SPONSORS:

SCORPION INTERNET MARKETING: www.Scorpion.co/mb

Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for franchise brands looking to defeat disjointed marketing and increase revenue.

As a marketing partner, Scorpion assists franchises in the management of branding, website design, online listings, paid advertising, and more, eliminating the need for multiple vendors.

To learn more, visit www.Scorpion.co/mb

VALYANT.AI: www.valyant.ai

Imagine automating the order taking process at your restaurant and freeing your employees to focus on food preparation, payment processing and order accuracy. Valyant AI's artificial intelligence software, think Alexa or Google Home, can speak directly with your customers and take all drive through orders. As a result of automating this task, early Valyant customers have seen their customer’s wait times drop by 10% to 25% on average. The AI never gets tired and you can be assured that in every situation where it makes sense, customers will receive custom up-sell messages.

Valyant’s software uses data like trending food items, time of day, weather and even a customer’s decisiveness, to make specific product recommendations. This has resulted in an average order increase of 70%. That’s additional capital you could be earning today.

If you think your business could benefit from decreased wait times, and additional revenue, check out www.valyant.ai or contact them directly at [email protected] to learn more.

Title Sponsor of the Summer Tour: Franchisors.com

Audio Engineer: Ben Kliever

As Gotcha Covered celebrates the opening of their 100th franchise unit, Justin and Paul have a wide ranging discussion about building tech that is simple and useful for end users, the state of marketing attribution in the digital age, guarding against an economic downturn, and how the opportunity to own a business plays an increasingly meaningful role in the age of life extension via advancements in medical technology.

Share:

Follow Us On Facebook and LinkedIn:

@MODRNbusiness

@Zjfishman (insta too)

@RyanThomasHicks (insta too)

EPISODE SPONSOR:

SCORPION INTERNET MARKETING

www.Scorpion.co/mb

Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for franchise brands looking to defeat disjointed marketing and increase revenue.

As a marketing partner, Scorpion assists franchises in the management of branding, website design, online listings, paid advertising, and more, eliminating the need for multiple vendors.

To learn more, visit www.Scorpion.co/mb

Title Sponsor of the Summer Tour: Franchisors.com

Audio Engineer: Ben Kliever

Enjoy this business opportunity review (the third in a mini series during the summer tour hosted by IFPG President Red Boswell) Red has a discussion with Bryan Klein, CEO and Founder Of The Max Challange.

This episode marked the start of week 3 of the summer podcast tour, and it was fun to be joined by the Founders of 9Round, Shannon "the cannon" and Heather Hudson.

In this episode we learn about the roots of 9Round, and discuss how they went from Zero to 100 locations, then WAY beyond. In Fact, Shannon has a book with that title: Zero to 100: The Blood, Sweat, and Tears of Building a Fitness Chain from Idea to 100 Locations. You can grab it here: https://www.amazon.com/Zero-100-Building-Fitness-Locations/dp/149176547X

As always, we also asked about their processes, how they differentiate and create culture, and how they leverage MODRN technology to gain an edge.

Listen today and be sure you SUBSCRIBE to the podcast!

Follow Us On Facebook and LinkedIn:

@MODRNbusiness

@Zjfishman (insta too)

@RyanThomasHicks (insta too)

SPONSORS:

SCORPION INTERNET MARKETING: www.Scorpion.co/mb

Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for franchise brands looking to defeat disjointed marketing and increase revenue.

As a marketing partner, Scorpion assists franchises in the management of branding, website design, online listings, paid advertising, and more, eliminating the need for multiple vendors.

To learn more, visit www.Scorpion.co/mb

RALLO: www.rallio.com

Rallio is a powerful combination of social media technology and local agency. The easy-to-use technology enables franchisors and their franchisees to manage their entire social media presence, online reputation, and online directory listings in one dashboard for all locations.

The mobile app provides a simple way for franchisees to engage and submit local photos WITHOUT having to caption them. And the advocacy system turns net promoters into REAL promoters and incentives employees to share content that portrays your brand as a "best place to work".

Voted as the #1 social media technology platform and #6 marketing partner overall in the entrepreneur magazine's franchise supplier listing, Rallio will help you RALLY your employees and customers around your brand.

To learn more, visit Rallio.com

RPM:

www.openmyfranchise.com

Open for business - a simple term but a complex process; Let RPM help you. We are a real estate/project management firm whose main goal is to turnkey the opening process for both franchisees and franchisors. Let us manage the brokers, architects, contractors and other various vendors. Allowing you and your franchisees to focus on the training, marketing, and hiring. We save you on average 20% time and 17% total project cost. Check us out at www.openmyfranchise.com to see how we can help you.

It was an honor to sit down with Don Fox, CEO of Firehouse Subs on Day #19 of our journey. Don is an iconic guy in the restaurant industry (and in franchising) and has a TON to share with you in this episode. As a 45 year hospitality industry veteran, I think anyone can pick up a gold nugget or two from this episode. Special thanks to STAN FRIEDMAN from FRM Solutions for setting up this meeting for us.

One of the things i'll note is, the answer to the question about what he did with success early on will be of tremendous value to Marketing Leaders. Be sure to listen for that at the beginning of this episode, and share the episode with franchise marketing leaders and colleagues.

In the episode we covered:

-Don's Background and what brought him to Firehouse

-The KEY thing Don believes he and the team did RIGHT early on

-State of the industry: A decline in dine-in and where the industry is heading

-How Don creates incredible loyalty as a leader

-What makes Firehouse different?

-How they identified a correlation between sales and community work

-What discovery day's look like for Firehouse

-Don's Book

Listen today and be sure you SUBSCRIBE to the podcast!

Follow Us On Facebook and LinkedIn:

@MODRNbusiness

@Zjfishman (insta too)

@RyanThomasHicks (insta too)

SPONSORS:

SCORPION INTERNET MARKETING: www.Scorpion.co/mb

Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for franchise brands looking to defeat disjointed marketing and increase revenue.

As a marketing partner, Scorpion assists franchises in the management of branding, website design, online listings, paid advertising, and more, eliminating the need for multiple vendors.

To learn more, visit www.Scorpion.co/mb

RALLO: www.rallio.com

Rallio is a powerful combination of social media technology and local agency. The easy-to-use technology enables franchisors and their franchisees to manage their entire social media presence, online reputation, and online directory listings in one dashboard for all locations.

The mobile app provides a simple way for franchisees to engage and submit local photos WITHOUT having to caption them. And the advocacy system turns net promoters into REAL promoters and incentives employees to share content that portrays your brand as a "best place to work".

Voted as the #1 social media technology platform and #6 marketing partner overall in the entrepreneur magazine's franchise supplier listing, Rallio will help you RALLY your employees and customers around your brand.

To learn more, visit Rallio.com

RPM:

www.openmyfranchise.com

Open for business - a simple term but a complex process; Let RPM help you. We are a real estate/project management firm whose main goal is to turnkey the opening process for both franchisees and franchisors. Let us manage the brokers, architects, contractors and other various vendors. Allowing you and your franchisees to focus on the training, marketing, and hiring. We save you on average 20% time and 17% total project cost. Check us out at www.openmyfranchise.com to see how we can help you.