When your title says manager, supervisor, team lead, or director, you’re a B word. Boss, that is, of course. However, those other B words employees might call you matter nearly just as much, if not more, than your official position. Whether they talk about you in frustration, or anger over a decision you’ve just delivered,… read more

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Shifting gears in March from diversity to handling harassment, our Monday Moments are progressing through the 2019 Top Ten Leadership Tips. The third area of focus leaders are likely to face this year is boundary crossing, including harassment and our third tip was to handle such issues with common sense. Years ago, I heard the… read more

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I don’t know what started it or how it happened, but the moment I step on stage or begin to train a program or lead an audience, there are truly no stupid questions. There is zero judgment and zero finger pointing or criticism of any participants. (even the ones any other person might call down-right… read more

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Most leaders will admit to having lost their patience or even their cool a time or two, but their password? Their password to people, no less? If only people were that easy. A simple user name and password and we’d unlock the system, and all would be smooth sailing. People clearly aren’t software systems. Slightly… read more

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So, your Human Resources department encourages you to be diverse in hiring practices. Your customer fusses at you when your advertising fails to reflect the diversity of your followers. Your team members complain about or resent messages that feel less than inclusive of their needs or preferences. The landscape of diversity and inclusion issues is… read more

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In our first Monday Moment of the New Year, we released the Top Ten Leadership Tips of 2019. Second on that list is Be Truly Inclusive and Diverse and yet, even in this day and age, while some might say the need is being forced upon them, many leaders are still not sure what that… read more

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Meg made an assumption that her boss was older than her by at least five years, based primarily on the differences in their demeanors (the boss was generally more serious and alternated between saying “raise the roof” like a dad in a 1990s teen movie and “back in my day”) and her boss’s penchant for… read more

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Every leader knows the team they lead is comprised of people who are different. There are personalities, backgrounds, and yes, generations to understand, motivate differently, and even discipline. The differences can be maddening, particularly if what you want is for them to just get on with it and do what you’ve asked of them. Add… read more

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The top leadership tip of 2019 is work with the generations. But, what does that mean? Most generational descriptions for leaders are far to overgeneralized, with my favorite saying this: “Gen X is disaffected, bitter, and likes flannel. Millennials won’t buy houses, get married, or eat mayonnaise.” Every stereotype does have a grain of truth,… read more

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As we lead our way into the last year of the decade, a quick look back will tell you exciting things are ahead. But, how do leaders navigate the rapid speed of massive and constant change? One step at a time, as always. Yet, in this New Year and those still to come, there are… read more

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