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What if book transfers weren't a nightmare? What if your team could get back thousands of hours currently spent on umbrella policy renewals? That's exactly what Monoline's SimpleSwitch program delivers, revolutionizing how agencies manage their standalone umbrella policies.

In this deep-dive conversation with Rachel Crump, Monoline's Agency Transfer Manager, we unpack a game-changing approach to book transfers that's transforming agency operations. Born directly from agent feedback, SimpleSwitch is a fully embedded platform that handles everything from data collection to automated communications while keeping your agency firmly in control.

The numbers speak volumes: agencies save 2-3 hours per policy annually. For a modest book of business, that translates to hundreds of reclaimed hours your account managers can redirect toward relationship building and revenue generation. The magic lies in Monoline's comprehensive approach – we manage the entire renewal process with co-branded, customized communications that maintain your agency's voice and relationship with clients.

What sets SimpleSwitch apart is its perfect balance of automation and control. While communications flow automatically at 90 and 60 days pre-renewal, account managers remain CC'd on everything and can intervene whenever needed. This hybrid approach brings "new school technology with old school values," giving agencies the best of both worlds without sacrificing client relationships.

Beyond efficiency, SimpleSwitch offers financial benefits for both agencies and clients. Agencies earn increased commissions, while in most states, clients benefit from in-agency transfer discounts. And with Monoline's upcoming expanded coverage limits, you'll be able to offer higher protection without policy rewrites, eliminating excess layers and consolidating coverage under one roof.

Ready to transform how your agency handles umbrella renewals? Visit monoline.com/simpleswitch to learn more about this completely free program that's changing how agencies approach book transfers. Your account managers will thank you.

Ready to get started with SimpleSwitch?

• Visit monoline.com/simpleswitch, fill out the interest form, and Rachel will be in touch!
• Reach out to [email protected] and our Transfers Team will assist you.

Visit monoline.com to experience our revolutionary platform that's making personal umbrella insurance a breeze for agents across the country. Follow us on LinkedIn for the latest updates!

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Diane Delaney never planned to work in insurance. Like many professionals in our industry, it found her instead, beginning with a Wall Street job at AIG just days after college graduation. Now, as Executive Director of the Private Risk Management Association (PRMA), she leads a 6,000+ member organization that's transforming how high-net-worth insurance professionals educate themselves and serve their clients.

This conversation peels back the curtain on what makes PRMA such a powerful force in today's challenging insurance market. Diane breaks down how the association provides educational resources, professional development, and perhaps most importantly, community for insurance professionals navigating unprecedented market disruptions. "How an association truly thrives for its members is during times of disruption," she explains, highlighting how PRMA has doubled in size since 2022 precisely because it provides solutions when they're needed most.

From the renowned annual summit (which has grown from 420 to nearly 800 attendees) to specialized initiatives like the Women in Insurance chapter, PRMA creates spaces where competitors become collaborators. The association's "Thrive Community" platform exemplifies this spirit, where brokers openly ask questions and share solutions rather than guarding their knowledge. As Diane notes, "It's amazing to see how the industry comes together. Where it could be one broker competing against another, but there's plenty of business out there. That goes out the window."

Whether you're already working in high-net-worth insurance or simply curious about specialized industry resources, this episode illuminates why education and collaboration matter now more than ever. Visit privateriskmanagement.org to explore membership benefits and mark your calendar—registration for the 2024 PRMA Summit in New Orleans (October 19-21) opens July 14th. As Diane reminds us: "The more we can collaborate, the better off we will be as individuals and as a whole."

Additional Resources:

• Learn more about PRMA
  • PRMA Summit, New Orleans, October 19-21, 2025
  • Meet the PRMA Team
  • PRMA Thrive Community
  • CPRIA Certification
• Connect with Diane on LinkedIn
  
  
• Diane's coffee order:
  • Medium Roast (Costa Rican preferred)
  • Oat or Almond Milk
  • One Truvia

Visit monoline.com to experience our revolutionary platform that's making personal umbrella insurance a breeze for agents across the country. Follow us on LinkedIn for the latest updates!

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Janessa Vanderheyden and Nina McVicker answer our users' most frequently asked questions about Monoline's personal umbrella insurance. These questions and more can be found at Monoline's extensive Help Center, which is continually updated.

From target risk professions to loss history requirements, we break down exactly what makes a client eligible for coverage. You'll learn about required underlying limits ($300K for homes, 250/500 for auto), how we handle recreational vehicles and collector cars, and our stance on properties with small farm exposures versus true farm and ranch policies. We also clarify our coverage position on vacant land, international properties, and rental exposures.

The episode provides a comprehensive look at our payment processes and policy management features that agents consistently praise. Unlike traditional carriers, Moneline allows midterm endorsements at any time through a user-friendly dashboard, with a renewal process that balances automation with agent control. We explain how our platform handles special scenarios including California Fair Plan policies, international drivers' licenses, and permissive use drivers through our follow-form approach.

Most valuable may be the insight into how our support works – with real team members monitoring chat features to provide immediate assistance. As Nina explains, "Our tech is all in-house, so anything we want to change, we can do relatively quickly." Have questions we missed? Reach out via our website chat or email [email protected] to experience our responsive support firsthand.

Visit monoline.com to experience our revolutionary platform that's making personal umbrella insurance a breeze for agents across the country. Follow us on LinkedIn for the latest updates!

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Five powerhouse women in insurance share their journeys and perspectives on how the industry has evolved over their combined 150+ years of experience. Rachel Crump, Susan Clift Gislason, Sharon Clift Drbul, Jenny Kopun, and Amy Hruska discuss the family connections that brought them into insurance and how they've witnessed dramatic shifts in technology, client relationships, and opportunities for women.

Highlights:

• Family legacy plays a significant role in bringing new generations into insurance
• Technology has transformed the industry from manual ratings and in-person visits to digital interactions
• Despite technological advances, relationships remain central to insurance success
• Women have gained significant ground in leadership positions, though recruitment challenges remain
• Insurance offers remarkable career stability and work-life balance
• Understanding coverage fundamentals is essential for career success
• The industry provides diverse opportunities beyond sales
• Educating clients about catastrophic protection versus maintenance is crucial
• College recruitment and mentorship are vital for bringing women into the industry
• Insurance careers allow professionals to build meaningful legacies

Remember that insurance isn't just a maintenance policy, it's protection against catastrophic losses. Make sure you have adequate liability coverage, especially umbrella insurance, in today's increasingly litigious environment.

Learn more about:

• Rachel Crump
• Susan Clift Gislason
• Sharon Clift Drbul
• Jenny Kopun
• Amy Hruska
• Diane Delaney
• PRMA
• "Big I" Association for Independent Agents

Visit monoline.com to experience our revolutionary platform that's making personal umbrella insurance a breeze for agents across the country. Follow us on LinkedIn for the latest updates!

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Monoline's four co-founders share the journey from their first entrepreneurial ventures to creating a revolutionary personal umbrella insurance platform, revealing how complementary skills and shared values became the foundation for their success.

Highlights:

• Ben and Jerod's early partnership included a short-lived late-night burrito company
• Greg and Carson's successful creation and growth of SportsEngine, eventually acquired by NBC Universal
• How the team came together through OpenTrack, an insurance platform for race cars 
• The critical gap they identified: personal lines insurance lagging behind commercial in technology investment, and creating a customer council to validate their ideas and shape product development
• The strategic advantage of entering the personal umbrella market during a hard market cycle
• Their mission as an "Agent Ally" combining technology with human expertise
• The importance of stable capacity and underwriting expertise for long-term success
• Advice for budding entrepreneurs

Learn more about:

• OpenTrack
• SportEngine
• Convex
• What Do You Do with an Idea? by Kobi Yamada

Visit monoline.com to experience our revolutionary platform that's making personal umbrella insurance a breeze for agents across the country. Follow us on LinkedIn for the latest updates!

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Welcome to Monoline: Beyond the Coverage — the podcast that goes deeper than policy limits to explore why personal umbrella insurance matters more than ever. In each episode, we’ll cover market trends, risk mitigation strategies, and sales insights to help you better serve your clients and grow your business. Along the way, we'll build a supportive community of professionals who are dedicated to elevating the insurance experience, sharing knowledge, and driving success together.

Many clients think they have enough coverage—until they don’t. We’ll share real-world claim scenarios, expert insights, and actionable sales tips to help you change the conversation, and help your customers understand how personal umbrella can protect what matters most.

Visit monoline.com to experience our revolutionary platform that's making personal umbrella insurance a breeze for agents across the country. Follow us on LinkedIn for the latest updates!