Mortgage Insider

Mortgage Insider

By BarclaysNewsBusiness News
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Mortgage Insider episodes

  • Mortgage fraud and scams

    In-person client meetings have become a rarity during the last year. But with so much business conducted online, how can brokers ensure they don't fall victim to fraudsters? In this episode, Barclays' Lending Fraud Director Neil Scriven tells Claire and Tony about the latest challenges in light of the pandemic. He explains what brokers need to look out for and what they need to do if they have any suspicions about a client. We also hear from one victim of mortgage fraud and the devastating impact it had on her life.

     


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    20 min
  • Wellbeing and mental health
    The pandemic has affected wellbeing and mental health in all sorts of ways over the past year. Whether you’re working from home in isolation, balancing work with home-schooling, a graduate or furloughed, everyone’s circumstances have unique challenges. In this episode, The Mortgage Mum Sarah Tucker shares her experience, and Claire and Tony chat to chartered psychologists Nana-Efua Lawson and Kate Oliver, to discuss the changes they’ve seen in organisations and the coping strategies we can all use to build resilience.

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    22 min
  • The Budget and stamp duty changes

    Welcome back to the second series of Mortgage Insider. After an incredibly busy start to 2021 for the housing market, many in the industry breathed a sigh of relief when the chancellor announced an extension to the stamp duty holiday in England and Northern Ireland. A similar holiday is in place in Wales.


    Claire and Tony speak to Sean Randall, a partner at Blick Rothenberg, chartered tax adviser and leading stamp duty expert, to look at the details. They also discuss the pressure facing conveyancers, the impact on joint borrower sole proprietor lending and the upcoming surcharge for non-residents.


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    25 min
  • Looking back on 2020 and looking ahead to 2021, with Craig Calder
    As 2020 draws to a close, we look back at the rollercoaster ride of the past year and consider what lies ahead. Claire and Tony spoke to Craig Calder, head of Channel Business Development for Barclays. They hear his thoughts on customer service, challenges for lenders during the pandemic, packaging and the end of the stamp duty holiday.

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    23 min
  • Diversity and inclusion in broking with Sidney Wager and Sophie Lowndes-Toole
    Events of 2020 have led many organisations to examine their approach to diversity. Claire and Tony spoke to Sidney Wager, Head of Intermediary Market Development for Barclays, and Sophie Lowndes-Toole, a self-employed mortgage and protection adviser. They discussed how brokers can make their businesses more inclusive, the benefits of a diverse workforce and the impact of Black Lives Matter and the pandemic.

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    23 min
  • Training and development with Barclays' Ross Martin and Brightstar's Clare Jupp
    2020 has been a year of change for many. Brokers may have had the chance to take stock and assess their career path. Some have used lockdowns as an opportunity to learn new skills and, with many working from home, digital skills have become essential. In this episode, Claire speaks to Ross Martin from Barclays Digital Eagles and Clare Jupp from Brightstar, about how brokers can up-skill themselves and ensure they’re ready for the challenges ahead. 

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    24 min
  • Surviving ups and downs in the industry, with James Chidgey
    During a career spanning four decades, James Chidgey has witnessed the highs and lows of the mortgage industry and housing market. In this episode, we hear his take on the evolution of the market during the 1980s, yo-yoing interest rates in the 1990s and the more recent credit crunch. Claire and James also discuss how the current market compares to previous challenges and how brokers can prepare for 2021.

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    19 min
  • Social media for brokers with Martin Stewart of London Money

    How can brokers use social media to develop their business? How do they get started and what should they avoid? 


    Claire and Tony spoke to Martin Stewart, an independent broker and founder of London Money, to find out how he uses Twitter to raise his profile and win business. 


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    20 min
  • Planning for the future with Sally Laker, MD of Mortgage Intelligence

    Brokers have had to adapt their business models to manage the fast-evolving challenges resulting from the Covid-19 pandemic. 

     

    In this episode, Claire and Tony spoke to Sally Laker, Managing Director of Mortgage Intelligence to find out how brokers can future-proof their businesses and what they should be doing ahead of the new year. This episode was recorded on 2nd October 2020.


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    20 min
  • Challenges for brokers in 2020 with David Hollingworth from London & Country
    Mortgage brokers are facing one of their toughest years ever. Payment holidays, cuts to interest rates and new stamp duty rules are amongst the many changes brokers are dealing with. Claire and Tony speak to David Hollingworth, Associate Director of Communications for London & Country Mortgages, to discuss how the industry is dealing with 2020’s challenges. 

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    20 min

About Mortgage Insider

From the publisher's feed

The evolving role of the mortgage broker is becoming increasingly complex. The performance and potential of the housing market is an ever-changing landscape, but help is here.