Mike Fontaine, Chief Operating Officer/CFO, Plaza Home Mortgage talks about Planning for Tomorrow

in a Volatile Marketplace. Highlights include: establish a strategic committee; look for big wins; erase

customer pain points; don’t forget about the future when busy and scorecard metrics.

Kevin Peranio, Chief Lending Officer, PRMG, Inc. discusses the Future Role of Loan Officer. Highlights include: What is path to pivot; diversify your selling strategies; cheaper, faster & better is the new mantra and mortgages are a team sport.

RJ Kistka, Chief Lending Officer, First National Bank of America discusses Selecting a Business Niche. Highlights include: change master; pay it forward; make it easier to sell; and people driven. You will enjoy listening to RJ talk about timing and assessing your business niche.

Alex Rosenblum, Chairman and CEO, Axia Home Loans talks about the timely topic of Hiring the Right People. Highlights include: #1 Decision service and people; excellence wins; plan and stay the course and play to strengths. You will want to hear Alex discuss all of these topics as well as sales culture and product mix.

Teresa Bazemore, CEO of Bazemore Consulting, Director of T. Rowe Price Mutual Funds and former President of Radian Guaranty discusses Establishing a Clear Direction. Highlights include: Spin the Dime Game; Town Halls; scenario planning; challenge of growth vs. survival and having the right people in the room. Teresa gives a very timely talk for today’s environment.

Dave Lowman, with over 40 years of national and international finance expertise, talks about Getting Experienced Originators to use New Technology. He is a member of the Board of Directors for Stearns Lending and Roostify. Dave is the former EVP of Freddie Mac’s Single Family Business. Highlights include: mirror good manager; don’t be a sales dinosaur; consumers will make the choice and you can’t manage unless you measure.

Alissa Sykes, Sr. VP, Chief Growth Officer, Sunmark CU discusses Managing Remotely. Highlights include: employee check-ins; online fun-hangout; little things matter; never stop learning and be a mentor. Listen to Alissa talk about this very timely topic for today’s environment.

Marc Hernandez, SVP, Head of Retail Lending, Alterra Home Loans talks about Preventing Employee Disengagement. Highlights include: celebrate small wins; correct bad behavior quickly; servant leadership and communicate proactively. You will want to hear Marc’s thoughts on how to create a positive environment.

Rob Robertson, Senior Executive, Sales & Operations gives an inspirational talk on Setting a Good Example. Highlights include: Servant Leadership—what it is and how it’s implemented;

90% of business is attitude; everyone is a walking commercial; and how you show up matters. Don’t forget to listen for Rob’s 10 Tips on Setting a Good Example.

Phil Shoemaker, President of Originations, Home Point Financial talks about Scaling Your Sales Group. Highlights include: Thinking Small vs. Thinking Big; Recruiting Known Performers; Keys to Compensation Design; and Emphasize Volume & MBO.