Today's guest has it figured out. He has a balance. He pursues his passion. He maintains a healthy lifestyle. Family is most important to him. He continues to learn and therefore rises on the corporate ladder. He is amazing.
His name is Norber van den Berg. We had been neighbors years ago and our children were very good friends. Naturally, we also became family friends and explored and adventured Northern Virginia together.
On today's show we discuss:
- Being a global traveler and cultural chameleon, and what he has learned to appreciate the most
- What has encouraged him to stay with the same organization for over 30 years, and how he continues to challenge himself
- Growing up in a family of 12 kids
- Improving himself and focusing on family
Norbert van den Berg is a Dutch national, living in Switzerland and is gategroup’s regional President and Managing Director. He has worked with gategroup for the last 30 years, currently leading operations and business entities in North West Europe. Prior to his current role, he worked as Chief Operations Excellence & Compliance Office for gategroup globally. He has a background in Business Science, Business Economics, an MBA in organizational behavior, Masters in International Law and is a lean manufacturing and 6-Sigma practitioner. During his career, he lived in many countries around the globe in continents such as Asia Pacific, Europe, North and South America. As a cultural chameleon, he prides himself of his adaptability and appreciation of different cultures while working in a truly global company and industry.
Norbert’s experience in leading large operations in a global aviation and food manufacturing environment, led him to become one of the top leaders in gategroup’s business organization over the past 2 years. He was one of the founding members of the gategroup Operating Model and Operational Excellence standards and programs and uses his expertise to navigate compliance and operations programs through company changes and day-to-day operational challenges. It’s his role and aspiration to develop solid business results, though pragmatic programs and structures that keep an eye out on creating value for Operations and it’s thousands of employees.
His current focus is ensuring solid business results in a very complex European network with many languages and unionized workforce, while in an industry heavily impacted due to Covid. In addition, green field and Merger & Acquisition activities are prominently driven through Norbert’s organization to diversify the company into Food Solutions and make it less reliable on the aviation industry.
gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. We provide passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving more than 700 million passengers annually from over 200 operating units in over 60 countries/territories across all continents. In 2019, gategroup reached CHF 5.0 billion in revenues generated by approximately 43,000 employees worldwide.
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