🚨SUPPLIER SPECIAL EXCLUSIVE🚨The latest in our series of Motor Trade Radio Supplier Specials showcases Prospecting Dynamics, the automotive consultancy services company, founded and led by Nancy Rignall. Nancy started the business in 2013 after a successful high-level career in the OEM (Ford) and dealer (Sandicliffe Motor Group) worlds. With enquiry management analysis at the core of her business, these are just some of the topics covered by Nancy in her conversation with us: ✅ Customer relationship management…and how to do it properly! ✅ Best practice processes for inbound and outbound calls ✅ Maximising the first point of contact with customers ✅ The uses and limitations of Artificial Intelligence in car retailing ✅ The new challenges of enquiry handling for new and used EVs ✅ How to get the most out of the September plate-change ✅ Plus the ROI for dealers using Prospecting Dynamics' services Contact details Listeners wanting to know more about Prospecting Dynamics can message Nancy on LinkedIn or email her at [email protected]