MSP 1337 | Cybersecurity Education and Security Guidance

We are all to familiar with our own mortality. In this episode we talk about the scenarios that can arise when a key person in a company holds all of the keys and is suddenly taken from us. While there is some morbidity to this episode and it helps us tell the story, it should make you pause and consider what if a key person in the organization is just un reachable? Have you done a tabletop exercise? You don't want to miss out as Sarah Goffman paints a pretty painful picture that I am sure all of us would like to avoid.

As a podcast we pride ourselves in the focus of cybersecurity topics. This is an episode focused on Cybersecurity without talking about cybersecurity. Crazy, I think Ian Richardson of Richardson and Richardson make it almost twenty minutes in before we really do talk about anything tech related. Risk anyone?

CompTIA's research team Seth Robinson and Carolyn April join me in discussing some interesting research trends that cover 4 pillars or steps that I like to refer to as the 4 Ps. Policy, Process, People, and Product. Be forewarned that much of the research is coming from the end-user perspective, but I think you will find the insights are very much important and relevant to the changes happening in our industry and the new opportunities presented as we go into the second quarter of 2023.

Cybersecurity challenges exist in every aspect of our daily lives. Join me as I discuss with Dom Kirby of Pax8 an approach to cybersecurity with friends and family. Technology helps but it doesn't solve it all.

Ever wonder why your prospect or client gets a confused look on their face?  You try to describe the new service offering or features that have been added to improve the security or efficiencies of their task force but they just don't seem to understand what you are trying to tell them.  Join Charles Love, of ShowTech Solutions, and myself as we talk about some ways to change the approach to solutions that will be met with much less resistance and are much easier to understand.

If my organization has no technology can I still be secure?  Matt Topper of Connectwise and I explore Cybersecurity with an approach that says you can prove a mature cybersecurity posture without technology.  Technology is shiny and often can be a distraction from a focus on business functions and what we should be trying to protect.  Stick around until the end as we may in fact find that technology is still a very important component of a mature cybersecurity-focused business.

With Communities, Councils, and Forums just a few weeks away, I thought we should tee up the Unfiltered Fireside chat between Matt Lee of Pax8 and myself.  In this precursor, you will hear our two different approaches to achieving the same outcome.  There might be some references to, "The Yellow Brick Road," and maybe a reference to the children's game, "Chutes and Ladders."  This is a fun banter between two friends that you don't want to miss.  Enjoy!

We talk a lot about social engineering and its potential impact on our employees, our businesses, and even our family and friends.  What we often fail to talk about is our responsibility to ensure that our employees, clients, family, and friends are educated about the dangers.  What can we do to reduce risk without strict and aggressive tools that block or prevent staff from using social media?  We all know they will likely still need to use email and despite our efforts, bad emails still get through to our end users.  Join me with Jim Harryman as we discuss ideas and an approach that gets everyone on board with staying safe when it comes to social media.

We are beginning to see a pattern in frameworks updating or adding additional privacy controls. Whether they are long overdue or not is neither here nor there as they are now being stood up.  From CCPA becoming CPRA, ISO 27001 adding new safeguards, and others all looking to improve privacy.  I sit down with Sarah O'Kelley of Choice Cyber to discuss how data protection and en emphasis on privacy.  Great discussion... Thank you Choice Cyber for the wonderful insights.

Have you ever dealt with a client, prospect, or perhaps an internal event that caused harm to your business or others?  If so I am sure you can relate to feelings of shame, and embarrassment and I am sure many sleepless nights as you work to recover as quickly as possible.  I sit down with Miles Jobgen of CompTIA and Robert Cioffi of Progressive Computing to talk through a real-world experience and how the CompTIA Emergency Response Team came to be.  The Genesis of ensuring that a business doesn't have to navigate an emergency alone.  To have a team come alongside you at no cost to your business.  Volunteers who want to help you!