A conversation with longtime multifamily industry veteran, he is a multifamily media icon, and the Chairman of the Multifamily Innovation Council, the fabulous Patrick Antrim, also the Founder and CEO of Nectarflow… discussing how AI tools like ChatGPT are transforming the renter journey, why operators must shift from SEO to AEO, how to stand out in a sea of identical marketing, and how AI can scale authenticity while staying rooted in timeless marketing truths like storytelling, trust, and emotional connection.

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A conversation with longtime multifamily industry veteran and industry thought leader, the amazing Ken Doble, the Founder of Quantitative Realty Capital... discussing how the "full but failing" mindset masks early signs of trouble like stagnant rents, aging rent rolls, and deferred maintenance, plus how lazy ownership, misaligned management, and poor leasing practices create a slow-motion collapse—and what it takes to reverse the spiral using real accountability, retraining, and the Five P’s Framework.

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A conversation with a longtime multifamily industry veteran and industry thought leader, the amazing Lori Snider, Director of People Operations with Redpeak… discussing what today’s multifamily managers need to succeed, how leaders can better support and grow them, and practical strategies to overcome roadblocks like a lack of time, planning, or alignment to ensure they continue developing into high-impact leaders.

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A conversation with longtime multifamily industry veteran, the fabulous Brandon Hammond… discussing how investing in your teams drives resident satisfaction, NOI growth, and sustainable operations, with insights on aligning service with strategy, solving root problems effectively, and leading at the intersection of people, tech, data, and purpose.

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A conversation with a leading supplier partner to the multifamily industry, the fantastic Mo Hussein, the CEO of Balanced Asset Solutions… discussing where automation delivers the biggest impact in multifamily operations, how to avoid automating the wrong tasks, and what separates top-performing operators who use technology to create clean data, scalable processes, and consistent results.

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A conversation with a longtime multifamily industry veteran and a leading multifamily thought leader, the awesome John Griggs, the Co-Founder & Co-CEO of Presidium… discussing capital constraints in today's financing climate, the domino effect of distress on deal flow and operations, municipal roadblocks to development, and why North Texas may outperform other metros despite ongoing challenges.

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A conversation with a longtime multifamily industry veteran and a leading multifamily consultant, the fantastic Tasha Koopman... discussing how the post-COVID business model, delayed developments, and budget shortfalls are reshaping multifamily, with practical tips for operators on cutting costs, boosting occupancy through grassroots marketing, and building community with creative strategies like photo ops, crawfish boils, and scented resurfacing to stand out in a crowded market.

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A conversation with a wonderful supplier partner to the multifamily industry, Mark Fiebig, the Founder and CEO of payscore, and Tony Sousa, the Founder of Sousa Consulting… discussing how automating income and ID verification compresses the lead-to-lease timeline, reduces vacancy loss, enhances ease of use for prospects and onsite teams, and drives faster, more accurate leasing decisions without sacrificing fraud prevention.

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A conversation with a longtime multifamily industry veteran and a leading utility management practitioner in the multifamily industry, the fantastic Mary Nitschke... discussing the current state of recycling and composting regulations, the disconnect between resident sustainability values and actions, and practical solutions to combat illegal dumping, reduce contamination fees, and uncover hidden waste hauling costs in multifamily communities.

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A conversation with a fantastic supplier partner to the multifamily industry, the amazing Henson Orser, the CEO & Co-Founder of Two Dots... discussing AI's real-world impact on fraud detection and leasing risk, how post-COVID bad debt is being driven by fraud more than hardship, the evolving tactics of fraudsters in multifamily, and how operators can balance strong fraud controls with maintaining high occupancy.

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