Supporting Our Multifamily Community After Hurricane HeleneHurricane Helene wrecked a shocking path of destruction. How can we, as a multifamily community, band together to support those hit hardest? Join us as we dive into the stories, needs, and ways you can make a difference!Welcome back to Multifamily Mixtape. We’re taking a break from our regular programming to focus on something urgent and close to our hearts. Our multifamily community in the Southeast has been severely impacted by the devastation of Hurricane Helene. We’ve invited Joy Davis and Courtney Kittel from the Upper State Apartment Association to share firsthand accounts of the disaster and the critical ways we can come together to support those affected, such as:The extent of the damage caused by Hurricane Helene and its ongoing impact on the Asheville and Western North Carolina areas Essential resources available for those affected and how you can help, including donations and relief efforts organized by Upper State Apartment Association.Insights into the emotional and mental health support needed during this crisis, and the importance of checking in on our neighbors. The logistics of providing aid, including safety measures for traveling to affected areas and the importance of legitimate, well-organized donation efforts.If you’re looking for ways to make a real impact, this episode is packed with valuable information and resources to help our multifamily community rise up during this challenging time.If you are able, please participate in this urgent time of need.If you found this episode helpful, please like, share, and subscribe to our channel to stay informed on how we can continue to support one another. Your contribution—whether it's donating, sharing this message, or simply reaching out to someone in need—can make a world of difference. Let’s show the strength of our multifamily community!

Unlocking Success: Why Maintenance Training is Crucial for Multifamily ExcellenceDid you know maintenance is the number one cause of negative reviews for multifamily properties? Let’s discuss how proper training can change that — and why your team deserves it.In this episode of the Multifamily Mixtape Podcast, Mark Sharp provides perspective on why maintenance training is vital for the success of your property. From improving resident satisfaction to boosting your property’s value, investing in your maintenance team's education pays off in more ways than one. Mark shares insights on designing and implementing an effective training program, backed by statistics like the Widewail Voice of the Resident Report that shows maintenance is the leading cause of unsatisfied residents who leave poor reviews. Mark walks through the six steps to create a training program that reduces turnover, ensures compliance, and keeps your team engaged. Stick around for key takeaways, and remember to share your success stories from companies with thriving training programs.Did you find this episode helpful? Give us a thumbs up and subscribe for more insights to help you lead your multifamily business to the top! Know of a company with an excellent maintenance training program? Reach out to Mark at [email protected]. Let's make multifamily maintenance better together!

Welcome back to the Multifamily Mixtape! Today, we've got a special treat for you as host Mark Sharp sits down with Ruchir Shah from @SkillCat, a game-changing platform that redefines how we train and support multifamily maintenance techs. Ruchir shares the story behind SkillCat — how it started in the oil and gas industry and pivoted to meet the needs of multifamily maintenance techs. We all understand the importance of maintenance training. Meanwhile, multifamily companies are struggling to find and hire well-trained maintenance techs due to the lack of available hands-on training and the need for accessible learning tools. Investing in your team's development can dramatically improve retention and operational efficiency. From HVAC and plumbing to electrical and appliance repair, SkillCat's online simulation-based training covers it all. With over 1,500 hours of content and certifications like EPA 608 and OSHA 10, there's something for every tech looking to upskill and advance their career. Join us as we discuss the future of skilled trades, the value of investing in continuous learning, and how to bridge the gap between traditional education and on-the-job training. Whether you're a property manager looking to enhance your team's skills or a maintenance tech wanting to learn more, this episode is full of insights for you!Hit that play button, subscribe for more maintenance-related conversations, and share your thoughts in the comments. Let’s elevate multifamily maintenance together!

Curious about the multifamily industry? Dive into an inspiring journey with Katie Spillers, a 22-year veteran who transitioned from leasing to legislative advocacy. Discover how she found her passion, fought for industry change, and became a powerful voice in multifamily housing.Welcome back to the Multifamily Mixtape! In today's episode, host Mark Sharp sits down with Katie Spillers, a 22-year veteran of the multifamily industry. Katie's journey from leasing consultant to becoming a legislative advocate for the industry is nothing short of inspiring. Hear how she navigated through various roles, dealt with challenges, and ultimately found her calling in government affairs.In this episode, we discuss:

• Her unexpected entry into the multifamily industry and the valuable lessons she learned along the way.

• The pivotal role of NAA's Advocacy Academy and how it has shaped her approach to legislative engagement.

• The importance of telling your story in advocacy and how it can influence legislation at the local and national levels.

• Her experiences with NIMBY vs. YIMBY and the ongoing battle for affordable housing.

Whether you're new to the multifamily industry or a seasoned professional, Katie's story will resonate with anyone passionate about making a difference in their field.

You'll learn the importance of member engagement, innovative workforce development, and the various rewarding career paths.Like this video and SUBSCRIBE to our channel for more multifamily industry content!Join Mark Sharp as he interviews Joye Davis, the Association Executive for the Upper State Apartment Association in Greenville, South Carolina. Joye shares her excitement about the association winning NAA's 2024 mid-sized affiliate of the year, highlighting the dedication behind this recognition. With over eight years of experience, she emphasizes the role of member engagement and relationship-building in fostering growth.Discover the association's transformation, from revitalizing member engagement to doubling the unit count and enhancing educational programs. Joye underscores the critical role of community efforts in creating a rewarding experience for members. Mark and Joye also delve into the challenges of finding skilled labor in the industry and the innovative workforce development programs implemented to address this issue.Learn about the various roles in the multifamily industry, including marketing, legal, and supplier positions, beyond traditional property management. Joye shares her passion for the industry, encouraging others to join and contribute to its growth.

Upper State Apartment Association wins NAA Mid-Sized Affiliate of the Year!

I didn't know my very first Apartmentalize Conference would define the next several years of my career. Listen to find out how 5 minutes changed everything for me.

Here is a quick introduction and an outline for my goals with this Podcast. I hope you enjoy it and I hope you would want to come back for more!