An experienced director of maintenance and property management professional with extensive expertise in general building repairs and facilities oversight.

Proven track record in managing complex systems and projects, including plumbing, electrical, lighting, HVAC, boiler systems, pool maintenance, roofing, flooring, painting, cabinetry, and more.

Deep understanding of building code regulations and compliance requirements.

Regional Maintenance Manager at Greystar

Mark is a leading resource in the field of service team development and brings to you all of the knowledge, skills, and resources necessary to promote personal and professional development.

Through his exceptional leadership and industry-proven effectiveness Mark has become a highly sought after resource to train service departments and assist companies in creating a customized training program or university to achieve their goals.
Through Mark's upbeat and unique approach to delivering technical information each student is engaged and encouraged to learn how to work more effectively in the multi-housing and service industry.
Mark was the Director of Service Team Development for Colonial Properties Trust, Inc, a New York Stock Exchange traded company with 148 properties and over 48,000 apartment homes. He has developed technical and leadership modules that are critical for a service department to operate successfully and lower employee turnover.

Founder & CEO @ KAIROS

From a background in the residential real estate finance industry through the 08 market crash, Dean has built a luxury home services company with over 35k customers in metro Atlanta which led him to the challenge of solving a customer need that created what is now his latest venture, Kairos.

It's a digital water technology company focused on asset protection and water conservation through a patented metering and leak detection system.

Having personally witnessed the aftermath of over 3,000 water damage cases and working closely with insurance providers lends to a unique perspective on exactly why 14,000 water damage claims are filed every day. 

With over four years of experience in the multifamily industry and a decade of general maintenance experience, this individual serves as a Maintenance Supervisor at Simpson Housing, one of the nation's leading developers and operators of high-quality residential communities.

Holding CAMT, CPO, and EPA Type II certifications, they demonstrate technical expertise and the ability to handle diverse aspects of maintenance and repair.

He excels in leading a team of three technicians to deliver high-quality service to 340 luxury apartment units.

His leadership focuses on driving resident satisfaction and retention through operational excellence and innovation.

Jason Simpson, Maintenance Supervisor at Embrey, brings a wealth of experience across diverse portfolios, including luxury properties, HUD housing, and challenging distressed properties.

He combines technical expertise with the essential soft skills required in today's property maintenance industry.

With a strong commitment to going above and beyond for both residents and management, Jason is passionate about training and transforming the role of the modern apartment maintenance technician.

Jay Abney is the Senior Director of Maintenance and Technical Education, leading the National Maintenance

Jay oversees the policies, procedures and technical training for over 10k Service team members and provides support and mentorship to 65 Regional Maintenance Managers and Regionalized Directors of Maintenance, who in turn, support a US portfolio of over 3,000 communities with 1 million units under current management.

Jay is also a part of Greystar’s Learning & Development Department.

With over two decades in property management, Darron Bethea's tenure at Dominium has honed his expertise in sustainability and energy efficiency.

Alongside his team, he has effectively managed maintenance across multiple properties, ensuring compliance with Section 8/PRAC 202 and LIHTC tax credit programs, while excelling in state and federal inspection preparations.

Leadership in capital improvement projects and HVAC technology repair has been a hallmark of his career.

Darron has fostered strong team dynamics, driving his team to excel in complex problem-solving scenarios. These collective efforts contribute to Dominium’s reputation for excellence in residential community management and maintenance.

In this Masters of Maintenance - Live Special, Adrian Danila leads a panel featuring industry experts Jedd McDaniel, Mike Mulloy, and Juan Carlos Islas.

The conversation revolves around key topics in multifamily maintenance, particularly the challenges and strategies for training and developing the workforce.

The panel also discusses broader concerns, such as the importance of scalable training solutions that can be applied across different organizations and geographies.

The overall focus is on how companies can build a sustainable pipeline of skilled workers while adapting to new technologies and evolving industry demands.

Vice President Of Property Services at CONAM Management Corporation