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Episode Guest:
Valerie Michie is the CEO of Choice Care Group and a passionate advocate for the power of social care careers. With a background in leadership across multiple sectors, she’s committed to making care more visible and accessible for the next generation.
Careers at Choice Care Group:
https://bit.ly/45epykU
Episode Timestamps:
0:00 Introduction
0:42 Why Valerie joined My Duvet Flip
1:44 Valerie’s first proper job at Asda
3:23 Lessons in communication and teamwork
5:00 Becoming a better communicator through listening
7:06 Pushing through discomfort and growing confidence
8:19 From graduate uncertainty to KPMG
9:32 Realising accountancy wasn’t her calling
11:02 When to move on or stay in a job
12:47 The “black circle” diary reflection method
13:44 Worst money mistake Valerie ever made
14:28 The power of saving early: Valerie’s top money tip
16:12 Why reflection matters in your career
18:30 Reflecting as a team in the care sector
20:03 Why young people rush — and shouldn’t
21:29 Valerie on becoming a CEO
23:06 Advice for new starters in any industry
24:11 Give it a year — Valerie’s rule of thumb
25:57 What a CEO actually does at Choice Care Group
27:00 Career paths within care: Support Worker to Manager
28:44 What makes a great care worker?
30:01 Why care is a brilliant industry for young people
31:05 Making care and support more visible
33:00 What young people told Valerie about joining care
34:28 Where Choice Care Group operates
35:09 Why join Choice Care Group?
36:06 What care taught Valerie that corporate life didn’t
37:00 “Choices Got Talent” and holding hope for others
39:45 Valerie’s advice to care job applicants
41:22 Valerie’s life lesson: listen first
43:39 Valerie’s duvet flip: what gets her out of bed
Episode Partners
📊 Compare the Market
Discover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.
https://bit.ly/4i53Svj
Disclaimer:
The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.
Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.
If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice
If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/
Episode Guest:
Jane Kielty is the CEO of Aon across the UK, Ireland, and South Africa, bringing over 20 years of experience in insurance, pensions, and reinsurance. She is passionate about early careers, client service, and inspiring purpose-driven work.
Episode Timestamps:
0:00 Introduction
0:45 First meeting Jack & flipping the duvet (literally)
2:00 From fish & chips to the boardroom
4:10 Early lessons in customer service and hard work
6:05 The RAF dream that shaped her resilience
8:15 Pivoting from law to insurance
10:30 Building a 20-year career at Aon
13:05 Positivity, energy and choosing happiness
15:25 What makes someone great in client service
17:40 The 2004 career plan that changed everything
19:50 Learning AI as a CEO — and what it taught her
22:05 Why curiosity and listening are critical soft skills
24:15 What schools don’t teach (but should)
26:40 How to think about money and avoid regrets
29:00 Why Aon’s early careers programme stands out
31:10 Making insurance, pensions & reinsurance exciting
33:15 Purpose, impact and working with clients
35:00 Her invisible success: treating every pound as her own
37:10 What flips her duvet every morning
Episode Partners
✈️ easyJet
Explore exciting career opportunities at easyJet, one of Europe’s leading airlines. Whether you're passionate about aviation, customer service, engineering, or corporate roles, easyJet offers a dynamic work environment focused on innovation and growth.
https://bit.ly/3yCRlNS
📊 Compare the Market
Discover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.
https://bit.ly/4i53Svj
Disclaimer:
The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.
Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.
If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice
If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/
Episode Guest:
Jon Holt is the UK CEO of KPMG, where he leads a team of over 16,000 professionals. With more than 30 years at the firm, Jon brings a reflective, values-led approach to leadership.
Episode Timestamps:
0:00 Introduction – Jon Holt joins My Duvet Flip
1:28 Starting out washing dishes in a Yorkshire pub
3:10 What Jon learned behind the bar
4:42 Advice to young Jon: try everything, especially work experience
6:20 Why accountancy beat law for Jon
7:35 Do what you enjoy – or go do something else
9:10 Getting early career advice – and learning to stay
10:52 From Wakefield to KPMG partner
12:15 The value of diverse work experience
13:36 When to leave a job and when to double down
15:00 Investing young – Jon’s biggest financial regret
16:30 How to spot good vs bad career advice
18:00 Feedback fear & learning from failure
20:15 What makes a great future accountant?
22:10 Curiosity in the age of echo chambers
24:00 Tips for building a curious mindset
25:45 Kindness and culture at KPMG
27:10 What it really takes to become a partner
28:50 The loneliness of leadership – and why outside mentors matter
30:10 Everyone’s the CEO of their own life
31:25 Why the journey matters more than the destination
33:00 The myth of enjoying success without earning it
34:20 Life after KPMG – Jon’s future beyond the firm
35:48 Final lessons from 30 years at the top
37:00 What flips Jon’s duvet every morning
38:25 Jack’s closing reflections on kindness, culture & leadership
Episode Partners
✈️ easyJetE
xplore exciting career opportunities at easyJet, one of Europe’s leading airlines. Whether you're passionate about aviation, customer service, engineering, or corporate roles, easyJet offers a dynamic work environment focused on innovation and growth.
https://bit.ly/3yCRlNS
📊 Compare the Market
Discover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.
https://bit.ly/4i53Svj
Disclaimer:
The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates.
The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.
Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.
If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice
If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/
Episode Guest:
Adolfo Hernandez is the Group CEO of Capita PLC, known for his people-first leadership and transformation-driven mindset. With a global career spanning tech giants and turnaround challenges, he champions curiosity, innovation, and purpose-led growth.
Episode Timestamps:0:00 Introduction
1:20 Adolfo’s first job: lessons from behind the bar
3:45 Learning life skills outside the classroom
5:30 Choosing work over comfort: building independence
7:00 Conflict, observation, and people skills
9:15 Why curiosity is Adolfo’s greatest asset
11:30 Nerd roots: coding from age 12
13:50 Learning to unlearn: lessons from Amazon
16:40 Building leadership beyond micromanagement
19:10 High-performance culture: what it really means
21:25 The fragmentation of modern ambition
23:00 Volunteering in Kenya: a CEO’s reflection
25:15 How birthplace shapes opportunity
27:05 The only thing not changing at Capita
28:30 Injecting AI into essential services
30:20 Empowering 10,000 staff to define new values
32:10 Adolfo’s four new values driving change
34:00 Playing every lever in transformation
36:30 People-first innovation and fearless change
38:00 The future of human-in-the-loop service delivery
39:50 What gets Adolfo out of bed in the morning
41:30 Final advice: daily growth, daily impact
Episode Partners
✈️ easyJet
Explore exciting career opportunities at easyJet, one of Europe’s leading airlines. Whether you're passionate about aviation, customer service, engineering, or corporate roles, easyJet offers a dynamic work environment focused on innovation and growth.
https://bit.ly/3yCRlNS
📊 Compare the Market
Discover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.
https://bit.ly/4i53Svj
Disclaimer:
The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates.
The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.
Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.
If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice
If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/
Episode Partners
📊 Compare the Market
Discover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.
https://bit.ly/4i53Svj
Disclaimer:
The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates.
The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.
Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.
If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice
If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/
Episode Guest:
Francesca White is the Managing Director of Porky Whites, a third-generation family-run food business where she’s leading with creativity, resilience, and a deep-rooted love for great-tasting sausages.
Episode Timestamps:
0:00 Introduction
1:20 Growing up in a family of butchers
2:52 From slicing ham to mastering butchery
4:00 The art of shop displays and value-added meats
6:00 What hard work really means to Fran
7:20 Why Fran never hits snooze
8:10 Creativity, boredom, and the dyslexic advantage
10:30 Owning your story as a dyslexic leader
13:10 Building confidence through asking questions
15:00 How to know if you’re surrounded by the right people
16:15 Trusting your gut in business
17:40 Surviving and rebuilding after a contract disaster
20:15 Why resilience is everything
21:00 Fran’s biggest financial regret
22:25 The danger of tap payments: a money tip for Gen Z
23:55 Fran’s love for packaging and creativity
25:30 From butcher shop to retail giant
28:15 The sausage science behind product development
30:10 When flavours flop: lessons in naming and branding
32:30 Launching bold new sausages with AI support
34:00 Why Fran believes in sausage-based job creation
36:00 The surprising power of AI at Porky Whites
39:30 Tips for new founders: know your numbers and your story
42:40 Why feedback fear is holding young people back
44:10 Fran’s final duvet flip: championing small business impact
Episode Partners
✈️ easyJet
Explore exciting career opportunities at easyJet, one of Europe’s leading airlines. Whether you're passionate about aviation, customer service, engineering, or corporate roles, easyJet offers a dynamic work environment focused on innovation and growth.https://bit.ly/3yCRlNS
📊 Compare the Market
Discover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.
https://bit.ly/4i53Svj
Disclaimer:
The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.
Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.
If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice
If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/
Episode Guest:
Sally-Ann Beaver is the Sales Director at Utility Aid, where she champions energy solutions for charities and not-for-profits. With a deep passion for people and decades of experience, she’s dedicated to creating impact through kindness, leadership, and advocacy.
Episode Timestamps:
0:00 Introduction
0:54 Welcome Sally-Anne Beaver to My Duvet Flip
1:48 First job and early lessons from youth training
3:10 Lifelong learning in a changing energy industry
4:17 Facing self-doubt and proving yourself without a degree
5:25 From overlooked to empowered: Sally-Anne’s turning point
6:35 The power of support and building strong teams
7:46 Mistakes, accountability, and growing from conflict
9:24 Becoming just a number in the corporate world
11:30 Starting over after 17 years and finding a new path
13:13 Rediscovering purpose through leadership
14:43 Politics and frustration in local government
16:08 Deprivation, emotional toll, and shifting focus
17:57 Why Utility Aid was the right move
19:47 Lobbying to help the most vulnerable
21:02 The unconventional route to Sales Director
23:40 Interview advice: how to stay grounded through multiple rounds
26:03 Spotting and nurturing potential in people
27:07 What exactly does a broker do for charities?
29:25 Real impact: saving millions for not-for-profits
30:02 What’s broken in the UK energy system?
31:43 The challenge of doing the right thing affordably
34:00 A call for better broker partnerships and discounted products
35:59 What's working well in the energy sector
36:37 Explaining the energy crisis in one word
38:48 Carrying the emotional weight of the crisis
40:04 What Utility Aid is doing differently
42:42 Sally-Anne's My Duvet Flip: making someone’s day worth it
Episode Partners
✈️ easyJet
Explore exciting career opportunities at easyJet, one of Europe’s leading airlines. Whether you're passionate about aviation, customer service, engineering, or corporate roles, easyJet offers a dynamic work environment focused on innovation and growth.
https://bit.ly/3yCRlNS
📊 Compare the Market
Discover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.
https://bit.ly/4i53Svj
Disclaimer:
The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates.
The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.
Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.
If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice
If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/
Episode Guest:
Anna Blackman is the Chief Operating Officer at CIPFA, with over two decades of experience leading transformation and championing people-centric leadership. She is known for her sharp insight, warmth, and unwavering commitment to making workplaces better for everyone.
Episode Timestamps:
0:00 Introduction
0:44 Meet Anna Blackman: COO of CIPFA
1:21 The Mr Potato Head Theory: Finding Common Ground
2:15 First Job at McDonald's: Lessons in Teamwork
3:17 Surviving Dysfunctional Teams
5:01 Trust, Fun, and Team Dynamics
6:40 Bored or Unhappy at Work? Here's How to Tell
8:02 Running a Hotel at Uni: Thrown in the Deep End
9:49 Worst Job Ever: Data Entry & Sticking It Out
11:31 Building Resilience Through Boring Work
13:14 Emotional Emails & Learning to Pause
14:50 Be Yourself in Email (and Life)
16:17 Launching 'Kind Human': Leadership with Kindness
17:48 Money Regrets & Learning to Save
19:10 Top Money Tip: Always Renegotiate
20:40 How Anna Became COO at CIPFA
22:24 Mental Health in the Workplace: Speak Up
25:26 Reaching Out: The Power of Asking “Are You Okay?”
27:37 What CIPFA Actually Does
31:11 Anna’s Global Work: From Rwanda to the World Bank
32:51 Finding Fulfilment in Work-Life Integration
34:17 Advice to Young People: Say Yes to Everything
35:36 Anna’s Duvet Flip: Helping People, Big and Small
Episode Partners
✈️ easyJet
Explore exciting career opportunities at easyJet, one of Europe’s leading airlines. Whether you're passionate about aviation, customer service, engineering, or corporate roles, easyJet offers a dynamic work environment focused on innovation and growth.https://bit.ly/3yCRlNS
📊 Compare the Market
Discover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53Svj
Disclaimer:
The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.
Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.
If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice
If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/
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