NAMIC's Insurance Uncovered

Today on Insurance Uncovered, we focus on key metrics that set mutuals apart. NAMIC and Aon officially released the ninth edition of the Mutual Factor during the 131st Annual Convention.

NAMIC CEO Neil Alldredge sat down with Aon's Pat Abbe and Dan Duncan and NAMIC's Sarah Schnettler while on site at the convention to discuss the report's findings and the key metrics mutuals should pay attention to.

Helpful Links

• The 2026 Mutual Factor
• Supplemental Article: Why Loss Prevention is a Strategic Imperative ...
• Supplemental Article: Distribution Strategy Enters a New Era for Mutual Insurers

This episode is sponsored by Holborn.

Today, we're uncovering how artificial intelligence is moving from industry buzzword to practical business tool across the insurance industry landscape. NAMIC CEO Neil Alldredge talks with Ridge Muhly, managing director and regional mutual segment leader, and John Connors, chief information officer, from Marsh Re about how AI is helping reinsurers manage information, sharpen risk insights, and work more efficiently, all while keeping human expertise and trusted advice at the center.

This episode is sponsored by Holborn.

Twenty-five years after the September 11 terrorist attacks transformed the nation and the insurance industry, the need for a federal terrorism risk program remains. Elizabeth Heck, chairman, president, and CEO of Greater New York Insurance Companies and former NAMIC chair, joins guest host Jimi Grande, NAMIC's senior vice president of federal and political affairs, to reflect on the aftermath of 9/11, explain how the Terrorism Risk Insurance Act supports a stable insurance market, and discuss what insurers, policyholders, and communities could face if Congress allows the program to expire.

Read the IN magazine article on TRIA here.

This episode is sponsored by Holborn. 

Today, we're uncovering how the NAMIC Mutual Insurance Foundation is helping the next generation of the property/casualty insurance industry professionals. NAMIC CEO Neil Alldredge chats with Sarah Schnettler, NAMIC senior vice president of member experience and the foundation's executive director, about the caliber of students applying for the scholarship. Alldredge also talks with Dimas Alvarez, a recent scholarship recipient and University of South Florida senior, about why insurance is the career path for him.

This episode is sponsored by Holborn.

• Register for the 131st Annual Convention 
• Donate to the NAMIC Mutual Insurance Foundation Scholarship fund

Today, we're uncovering what it's like for a NAMIC member to testify before a congressional committee. NAMIC CEO Neil Alldredge and Shelter Insurance's Brian Waller discuss the recent House Transportation and Infrastructure Committee hearing on FEMA reform and Waller's experience as a witness.

We'll also hear from two of the nearly 40 NAMIC Mutual Insurance Foundation Scholarship recipients. They share their reactions to being selected for this year's award and what the scholarship means to them.

This episode is sponsored by Holborn. 

Today, we're uncovering the winning innovative submission for the 2026 Award in Innovation, sponsored by Guy Carpenter. NAMIC CEO Neil Alldredge talks with Charlie Wendland, Branch's chief claims officer, about his team's initiative to transform first notice of loss process efficiency through artificial intelligence.

This episode is sponsored by Holborn.

Register for the Agricultural Risk Conference.
Read Lindsey Stephani's "Pro Se and Trial Bar Use of AI."

Today, we're wrapping up our series of revisiting some of our most-listened-to Unscripted segments of 2025. We’re returning to a topic that not everyone thinks about or talks about but it critical in our data-driven industry … data governance. 

NAMIC CEO Neil Alldredge chatted with Data Governance Institute founder Gwen Thomas. They talk about how and why data governance is everyone’s responsibility.

Today's episode is sponsored by Holborn. 

Today, we’re revisiting another one of 2025’s most popular episodes. This Unscripted segment uncovers some of the early misconceptions about artificial intelligence. NAMIC CEO Neil Alldredge spoke with Lindsey Klarkowski Stephani, NAMIC's resident AI expert.

Today’s episode is sponsored by Holborn.

Today, we’re revisiting another one of 2025's most popular episodes. This particular Unscripted segment uncovers an advocacy topic that generated a lot of attention last year: subrogation. NAMIC CEO Neil Alldredge spoke with Zelle attorney Steve Badger about this important legal recovery process.

Today's episode is sponsored by Holborn.

Today, we’re revisiting another one of the most listened-to Unscripted segments in the past year. This segment highlights the importance of relationships and just how close knit the mutual insurance industry can be. NAMIC CEO Neil Alldredge spoke with Michael Bourque and Matt McHatten, two member company CEOs who have know each other since Cub Scouts.

Today's episode is sponsored by Holborn.