In this episode of NatChat's new series, Decisions That Scale, Ian Anderson is joined by James Hinton, Collaboration Solutions Director at Natilik, to explore how collaboration is evolving as hybrid work becomes the default way organisations operate.

Rather than focusing on specific tools, the conversation looks at the decisions that sit behind effective collaboration and why those choices matter more as organisations grow and become more distributed.

They discuss how collaboration intersects with culture, leadership, and employee experience, and why technology should support the way people work, not dictate it.

The episode covers:
 → What collaboration really means in a hybrid organisation
 → Why culture and leadership shape collaboration outcomes more than tooling
 → The balance between best-of-breed tools and platform consolidation
 → How meeting equity affects participation and performance
 → Where AI fits into collaboration and the importance of governance and trust
 → Why ownership of collaboration now spans IT, people teams, facilities, and leadership

If this episode has you thinking about how your collaboration spaces need to evolve, Natilik runs a free Smart and Sustainable Workplace Discovery Workshop for organisations planning office moves, redesigning meeting spaces, or looking to make hybrid collaboration simpler and more consistent. The session focuses on your goals, user needs, and desired outcomes, helping define a clear modern workplace roadmap and explore options such as Natilik's Meeting Room as a Service (MRaaS). Click here to book in yours. 

In this episode of NatChat, host Emma Simpkin, Service Architect at Natilik, is joined by Adam Bonny, Group CTO, to unpack the realities of today’s hybrid and multi‑cloud environments, and why sovereignty, resilience and assurance are now front‑of‑mind for organisations.

Adam explores how Natilik’s platform helps clients simplify increasingly complex cloud operating models, spanning on‑premise infrastructure, colocation, hyperscalers, SaaS and PaaS services. Together, they discuss the growing demand for sovereign cloud, driven by geopolitical uncertainty, regulatory pressure and heightened scrutiny over data ownership and control.

The conversation dives into real‑world challenges organisations face around data availability, disaster recovery, scalability and network complexity, and how services such as Backup and Disaster Recover as a Service and Assurance Cloud are enabling measurable improvements in RPO, RTO and customer experience.

From protecting critical data and de‑risking cloud contact centres to providing a secure fabric that connects diverse cloud ecosystems, this episode offers practical insight into how organisations can modernise with confidence - without sacrificing control, resilience or performance.

In this episode of NatChat, the Natilik Multi-Cloud team dives deep into the evolving world of AI and its impact on businesses. Host Nicholas Diesel, Solutions Architect is joined by Nigel Pyne, Principal Architect for Multi-Cloud, and Jordan Checker, Multi-Cloud & AI Sales Specialist, to unpack the trends that shaped 2025.

The discussion covers:

• AI Standardisation: How blueprints for client-driven AI solutions, including Retrieval-Augmented Generation (RAG) and LoRA fine-tuning, are becoming the norm.
• Infrastructure Decisions: When to invest in data centre, edge, or cloud for AI workloads, and how to balance GPUs, CPUs, and RAM without overspending.
• Use Case & ROI: Why identifying the right AI use cases and proving business value is critical before scaling.
• Governance & Data Sovereignty: The growing importance of compliance, security, and regional data policies in AI deployments.
• Natilik’s Role: How Natilik supports clients with flexible platform choices; public cloud, on-prem solutions, and its own AI-ready Natilik platform offering private GPU as-a-Service.

The episode also explores future trends like agentic AI and the data challenges it will bring, plus practical advice for starting small and scaling smart.

Want to learn more or start your AI journey? Reach out to Natilik via natilik.com or connect with Jordan directly at [email protected] 

In this episode of NatChat Jason Welch, Principal Architect for Collaboration at Natilik, sits down with Gary Belnkarn, Collaboration Solutions Engineer at Cisco, to explore the evolving world of meeting spaces. 

Gary shares insights on key market trends, including the shift from traditional meeting rooms to dynamic spaces, the rise of AV over IP, and the integration of smart building technologies.

They discuss how AV over IP simplifies management, enhances user experience, and drives security, while also enabling advanced features like machine learning-powered cameras. The conversation highlights why meeting spaces are now a critical part of brand identity, influencing everything from client impressions to employee experience. 

Tune in to learn how your organisation can embrace these innovations to create seamless, secure, and smart meeting environments that truly reflect your brand.

In this episode, Natilik's Emma Simpkin and Ashley Georgeson uncover why enterprise networking has become more challenging than ever - and what businesses can do to stay secure, agile, and innovative without drowning in complexity.

What you’ll learn in this episode:

• The Complexity Challenge – How hybrid environments and cloud adoption are reshaping IT priorities
• The Managed Advantage – Why outsourcing network operations helps reduce risk and free up resources
• AI in Action – How predictive automation and AIOps are changing the game for proactive support

If you’ve ever wondered how to simplify operations, improve visibility, and unlock innovation without the headaches of traditional models, this episode is packed with practical insights for IT leaders.

Book in a discovery workshop here.

In this episode of NatChat Jonathan Charlton is joined by Natalee Wiggins and Sarah Stevenson from NICE to explore the CX trends for 2026.

They dive into:

• The common pitfalls organisations face when scaling CX

• How loyalty and AI-first strategies are evolving

• Practical ways to embrace innovation without overcomplicating transformation

If you’re shaping CX strategy in 2026, this is a must-listen!

Plus, hear how Natalee and Sarah are making every “AI” count for charity!

In this episode of NatChat Ihab El Ghazzawi from Dell Technologies explores a critical question: Why do AI projects fail? Drawing on years of experience across industries, Ihab shares insights into the common pitfalls organisations face when moving from proof of concept to full-scale deployment.

Together we unpack the top three reasons AI projects stumble: 

• Data challenges – from discovery and preparation to governance and security.
• Lack of adoption – overcoming resistance and building a culture of responsible AI.
• Scalability issues – planning for growth without blowing the budget

This episode also covers the Practical solutions for tackling these hurdles, including strong governance, training, and modular architectures. Ihab talks us through Dell’s five core AI beliefs, such as bringing AI to your data, avoiding one-size-fits-all approaches, and leveraging an open ecosystem.

If you’re planning an AI initiative, this episode is packed with actionable advice to help you avoid costly mistakes and set your project up for success. When looking at support for your project don't forget to take advantage of Natilik's AI readiness workshop here. 

In this episode, we dive into the world of cost optimisation with Glenn Rogers, UK Sales Lead for IT Asset Management and FinOps at Crayon. Glenn shares practical insights on how organisations can set themselves up for success when tackling cost containment, from defining clear goals and engaging stakeholders to leveraging data and tooling effectively.

We explore:

• Why communication and planning are critical before making changes
• The role of data and tools in identifying quick wins
• Commercial vs technical optimisation strategies
• Common pitfalls and lessons learned from real-world examples
• Five key takeaways to guide your cost optimisation journey into 2026

Whether you’re looking to reduce cloud spend, improve governance, or future-proof your FinOps strategy, this episode is packed with actionable advice and expert perspectives.

If you want to explore how Natilik can help you on this journey take advantage of a free Cloud Optimisation Audit here 

In this episode Wi-Fi expert Ashley Mead talks us through the evolution of Wi-Fi from the very beginning all the way into the future with Wi-Fi 8.

Walk through every iteration of this intrinsic technology and how business priorities have shaped it's development, and even the naming convention! 

Ashley also shares his insight and opinion on Wi-Fi 8 and what to look out for ahead of it's launch in 2028. 

In this episode, Jason Welch is joined by Josh Coombes and Emma Simpkin to explore why the future of meeting spaces isn’t just about upgrading hardware - it’s about embracing a new service paradigm. 

Discover how Natilik’s Meeting Room as a Service (MRaaS) is redefining collaboration for organizations that want simplicity, scalability, and great meeting experiences without the complexity. 

In this episode, we cover:
✅ Why cost, complexity, and adoption have been the biggest barriers to modern meeting spaces
✅ How Natilik’s MRaaS model transforms the experience for IT, Facilities, and end users
✅ The business outcomes that matter most—predictability, flexibility, and sustainability 

If you’re looking for a smarter way to deliver consistent, high-quality meeting experiences without the headaches of traditional AV projects, this episode is packed with insights you won’t want to miss.

Book in your office showcase tour at the Natilik offices here