Naturalistic Decision Making

Date: 3/9/2021

Show Description:

Dr. Mosier is an Emeritus Professor of Psychology from San Francisco  State University and the Founder and Principal Scientist of TeamScape  LLC, a company founded to conduct research on teams in  work environments. She is the President of the International  Ergonomics Association (IEA), the federation of ergonomics and human  factors societies around the world.  

The mission of the IEA is to  elaborate and advance ergonomics science and practice, and to expand  its scope of application and contribution to society to improve the  quality of life, working closely with its constituent societies and  related international organizations.

Learn more about Kathleen’s work:

Berkeley Interdisciplinary Center for Healthy Workplaces

Kathleen's LinkedIn

Learn more about NDM:

NaturalisticDecisionMaking.org

Journal of Cognitive Engineering and Decision Making

Where to find hosts Brian Moon and Laura Militello:

Brian’s website

Brian’s LinkedIn

Brian’s Twitter

Laura’s website

Laura’s LinkedIn

Laura’s Twitter

Timestamps:

How Kathleen transitioned from being a high school humanities teacher to an NDM researcher [2:02]

Kathleen’s experience in pursuing research at San Francisco State University [05:21]

Founding TeamScape, LLC [6:23]

Challenges acquiring government clients as an NDM researcher [7:34]

Kathleen’s current project with NASA researching teams in space [14:47]

Cultural nuances of interactions on NASA crews operating in different countries [20:40]

“Which research project has been most rewarding for you?” [22:10]

What kind of automation systems planes were using in the 1990’s [24:01]

Kathleen’s early NDM influences [28:04]

Changes witnessed in the NDM community over time [29:50]

Date: 12/10/2020

Show Description:

Lia DiBello is president and director of research at WTRI, Inc. She received her Ph.D. in cognitive psychology at CUNY Graduate School in New York, where she studied under the late Distinguished Professor Sylvia Scribner, a well known pioneer in the area of workplace cognitive and the author of many now classic works.

Since she started directing the research at WTRI, Dr. DiBello has been the recipient of 17 basic research funding awards from the National Science Foundation, NASA, and The Russell Sage Foundation. DiBello is best known for the development of a particular kind of activity-based “strategic rehearsal” approach that has been shown to greatly accelerate learning through cognitive reorganization.

Where to find Leah:

LinkedIn

WTRI

Learn more about NDM:

NaturalisticDecisionMaking.org

Journal of Cognitive Engineering and Decision Making

Where to find hosts Brian Moon and Laura Militello:

Brian’s website

Brian’s LinkedIn

Brian’s Twitter

Laura’s website

Laura’s LinkedIn

Laura’s Twitter

Timestamps:

How Leah first became involved in NDM [1:50]

Leah’s methods for developing new methods [9:45]

Strategies for measuring the impact of a training to know if it’s working [18:45]

Leading a financial services firm to new a new profitable approach [32:15]

Capturing mental models prior to training [32:57]

Advantages of using virtual worlds to achieve NDM goals [36:08]

Career influences in and outside the NDM community [44:00]

One single question that could determine whether someone truly practices NDM [45:49]

Where Leah plans to take her research next [46:29]

Two truths and a lie [52:19]

Date: 02/11/2021

Show Description:

Shawn received a PhD and MA in Cognitive/Experimental Psychology from Ohio State University, with specializations in cognitive engineering, quantitative psychology, and psycholinguistics. He previously received a BA in Psychology/Music from Binghamton University (SUNY). He is a member of the Human Factors and Ergonomics Society, the American Psychological Association, the National Defense Industrial Association, and the Cognitive Science Society.

Where to find Shawn:

Aptima Human Centered Engineering

Learn more about NDM:

NaturalisticDecisionMaking.org

Journal of Cognitive Engineering and Decision Making

Where to find hosts Brian Moon and Laura Militello:

Brian’s website

Brian’s LinkedIn

Brian’s Twitter

Laura’s website

Laura’s LinkedIn

Laura’s Twitter

Timestamps:

Describing Aptima and how it connects to the NDM community [1:28]

How human centeredness is expressed in Aptima’s core domains [6:17]

Shawn’s experience transitioning from research to a more executive role [11:00]

Staying true to core principles when working with a multidisciplinary team [19:04]

Pushback when making the case for NDM methods [26:17]

Biggest influences on Shawn’s career [31:30]

Future research priorities for Aptima [38:11]

How to decide whether to file a patent and what that process is like [42:18]

One question to determine if someone is a human centered practitioner [46:52]

Some things that not many people know about Shawn [49:58]

Date: 02/05/2021

Show Description:

Mike is grateful for the privilege of studying and supporting decision makers in over 100 military and commercial domains over the past 25 years, ranging from intelligence analysts and Special Operations Forces to computer hackers and cyber-security personnel, to intelligence analysts and firefighters.  He speaks both psychology and engineering and enjoys helping to bridge the gap between these often-disconnected worlds. In his free time, Mike enjoys spending time with his family, backpacking, playing several sports poorly, and eating the hottest foods on the planet. He has an M.S. in Psychology and a B.S. in Mechanical Engineering from the University of Dayton.

Where to find Mike:

361 Interactive

LinkedIn

Learn more about NDM:

NaturalisticDecisionMaking.org

Journal of Cognitive Engineering and Decision Making

Where to find hosts Brian Moon and Laura Militello:

Brian’s website

Brian’s LinkedIn

Brian’s Twitter

Laura’s website

Laura’s LinkedIn

Laura’s Twitter

Timestamps:

Mike’s experience starting 361 Interactive and growing his small business [1:21]

Current crowdsourcing tool project for the U.S. Navy [4:17]

Contrasting work on a large-scale metadata project versus research on individual perspectives [11:16]

Mike’s most rewarding project working with Navy SEALs [15:14]

The value of making mistakes in training exercises [26:08]

Nearly running over a colonel during a research trip [31:21]

Encountering resistance to research findings and recommendations [39:04]

Three most influential people on Mike’s career and approach [42:23]

“If you were given one question to determine if someone practices NDM, what would you ask?” [47:55]

Two truths and a lie [49:08]

Date: 1/29/2021

Show Description:

Simon Henderson is an independent deception consultant working in the UK and the US.  His career has involved researching, teaching, and consulting on deception, counter-deception, information operations and cyber operations within a variety of government, military, and law enforcement organisations.  He is passionate about novel and pro-social applications of these fields.

Learn more about Simon’s work:

Deception by Design

Evaluationof the counter fake-news game, Harmony Square

Immersive theatre company, Punchdrunk

Learn more about NDM:

NaturalisticDecisionMaking.org

Journal of Cognitive Engineering and Decision Making

Where to find hosts Brian Moon and Laura Militello:

Brian’s website

Brian’s LinkedIn

Brian’s Twitter

Laura’s website

Laura’s LinkedIn

Laura’s Twitter

Timestamps:

Simon’s early path to a career in deception [1:15]

First exposure to NDM [5:54]

Proposing to apply magic and deception skills to military [20:59]

The technique of misdirection in deception [24:42]

Nuances of using deception on experts [32:31]

One question that could determine if someone is a magician [41:51]

Differences between observing and performing magic [47:58]

Outlook for the next 15 years and details about Simon’s blog and book [51:48]

Two truths and a lie [1:02:55]

Date: 12/17/2020

Show Description:

John Flach received his PhD in human experimental psychology from The Ohio State University in 1984. After more than 30 years of teaching and supervising graduate research in universities, he joined Mile Two--a custom software development company--as a senior cognitive systems engineer. John has written extensively about cognitive systems engineering (CSE) and ecological interface design (EID) approaches to human performance and design, including three co-authored books, three co-edited books, and more than 180 archival publications. After many years of talking and writing about CSE and EID, he is enjoying the opportunity to test what he has learned against the challenges of designing practical solutions to contemporary problems in sociotechnical systems.

Learn more about John’s work:

John’s blog 

Mile Two

A Meaning Processing Approach to Cognition

Amazon author page

Learn more about NDM:

NaturalisticDecisionMaking.org

Journal of Cognitive Engineering and Decision Making

Where to find hosts Brian Moon and Laura Militello:

Brian’s website

Brian’s LinkedIn

Brian’s Twitter

Laura’s website

Laura’s LinkedIn

Laura’s Twitter

Timestamps:

John’s early experiences as a mental health counselor [1:40]

Making the shift to Human Factors [7:16]

Becoming introduced to the Naturalistic Decision Making community [9:06]

Connection to Delft University of Technology in the Netherlands [10:30]

Parallels between human factors, NDM, and cognitive system engineering [13:23]

Explaining complex ideas in creative ways [19:26]

BLANK [22:35 – 22:58]

Surprises in shifting to an applied setting [24:23]

Things, events, and experiences that have had an impact on John’s perspective as a researcher [29:32]

“There may not be individual cognition’ [31:47]

Something about John that most people don’t know [39:24]

The kind of work that has been the most rewarding [41:10]

What’s next on John’s research agenda [47:04]

“If you could instantly become an expert in something, what would you choose?” [51:06]

Date: 12/03/2020

Show Description:

Dr. Mica Endsley is widely recognized as a pioneer and world leader in the study and application of situation awareness in advanced systems. She is a former President of the Human Factors and Ergonomics Society and former Chief Scientist for the U.S. Air Force. Dr. Endsley is the author of over 200 scientific articles and reports on situation awareness, decision-making, and human-system integration and is widely cited in professional journals. She is the co-author of “Designing for Situation Awareness” and speaks extensively at conferences. Dr. Endsley has a Ph.D. in Industrial and Systems Engineering from the University of Southern California. She is a Certified Professional Ergonomist (CPE).

Learn more about Mica’s work:

SA Technologies

ResearchGate

Designing for Situation Awareness: An Approach to User-Centered Design, Second Edition

Handbook of Distributed Team Cognition

Learn more about NDM:

NaturalisticDecisionMaking.org

Journal of Cognitive Engineering and Decision Making

Where to find hosts Brian Moon and Laura Militello:

Brian’s website

Brian’s LinkedIn

Brian’s Twitter

Laura’s website

Laura’s LinkedIn

Laura’s Twitter

Timestamps:

The first paper Dr. Endsley ever published [1:00}

The importance of situation awareness [3:10]

The challenges of dealing with cognitive dissonance and confirmation bias [8:35]

How to encourage open-mindedness [12:20]

UFO’s and how individuals respond when their mental models fail [14:50]

Past research projects that have been particularly rewarding [19:50]

Reflections on serving as chief scientist for the Airforce [21:13]

Insights on experiences of trying to convince others to think differently [23:30]

Interesting projects surrounding situation awareness [29:57]

Advice for people just entering the field of NDM [32:32]

Major influences in Dr. Endsley’s career [34:25]

Ideas on ways to better manage the COVID-19 response [35:32]

One question that can determine if someone is an NDM researcher [40:15]

Some things that not many people know about Dr. Endsley [42:18]

“If you could become an expert in anything instantly, what would it be?” [43:30]

Date: 12/02/2020

Show Description:

Neelam is the lead scientist at the Center for Cognitive Work and Safety Analysis (CWSA). She joined what is now the Defence Science and Technology Group (DST Group) as a Research Scientist in 1996 and was promoted to Senior Research Scientist in 1999. Some of Neelam's major projects at DST have involved the extension of Cognitive Work Analysis to support the acquisition of complex, military systems and the application of AcciMap Analysis and the Critical Decision Method to enhance safety in these systems. Her current research interests include the development of theories and methods for analysing cognitive work in complex sociotechnical systems. Neelam obtained a Bachelor of Science (Honours) in Psychology from the University of New South Wales, Australia, in 1993 and a PhD in Psychology from the University of Auckland, New Zealand, in 1996. She is a member of the editorial boards for Applied Ergonomics, the Journal of Cognitive Engineering and Decision Making and the Journal of Human Performance in Extreme Environments. She is also the author of Work Domain Analysis: Concepts, Guidelines and Cases (Taylor & Francis, 2013).

Where to find Neelam:

Designing for Adaptation in Workers’ Individual Behaviors and Collective Structures With Cognitive Work Analysis: Case Study of the Diagram of Work Organization Possibilities

Designing for self-organisation in sociotechnical systems: resilience engineering, cognitive work analysis, and the diagram of work organisation possibilities

Distributed Cognition in Self-Organizing Teams

Cognitive Systems Engineering: Expertise in Sociotechnical Systems

Learn more about NDM:

NaturalisticDecisionMaking.org

Where to find hosts Brian Moon and Laura Militello:

Brian’s website

Brian’s LinkedIn

Brian’s Twitter

Laura’s website

Laura’s LinkedIn

Laura’s Twitter

Date: 11/24/2020

Show Description:

Anne Miller Is currently a Lead Human Factors Researcher with Cerner Corporation, Kansas City, Missouri, where she develops supervises and conducts Human Factors research related to 'high risk' electronic health record applications.

Where to find Anne:

Researchgate

LinkedIn

Learn more about NDM:

NaturalisticDecisionMaking.org

Where to find hosts Brian Moon and Laura Militello:

Brian’s website

Brian’s LinkedIn

Brian’s Twitter

Laura’s website

Laura’s LinkedIn

Laura’s Twitter

Timestamps:

Making the shift from nursing to human-computer interaction and human factors [1:25]

Pros and cons of working in various roles across continents [7:45]

Changing identity from a nurse to a human factors engineer [12:50]

Staying in your lane when eliciting expert knowledge [20:30]

Insights about work in the ICU relevant to the COVID-19 pandemic [22:45]

Current role at Cerner Corporation [33:15]

Responses toward Anne’s research [40:53]

People who influenced Anne’s career and approach to NDM [47:50]

One question Anne would ask to determine if someone practices NDM [51:24]

Two truths and a lie [55:07]

Date: 11/06/2020

Show Description:

Today we welcome William Wong. Dr. Wong is Professor of Human-Computer Interaction, and Head of the Interaction Design Centre at Middlesex University London. His research is in cognitive engineering and the representation and interaction design of user interfaces that enhance situation awareness, sense-making, reasoning, and decision making in dynamic environments such as air traffic control, emergency ambulance control, critical incident management. His current research focuses on designing for transparency in human-machine teams.In September 2020, Dr Wong returned from a 2-year industrial sabbatical as Principal Scientist at Genetec Inc., where he and his team commercialized selected IP from the EU-funded VALCRI project. VALCRI was a 17-organisation R&D consortium which Wong led from 2014-2018, tasked to develop a next generation visual analytics and sense making system for criminal intelligence analysis and investigation. He has received over US$25.3 million in research grants and published over 120 scientific peer reviewed articles with his students and colleagues.

Where to find William:

Middlesex University, London

The Interaction Design Center at Middlesex University

VALCRI 

Learn more about NDM:

NaturalisticDecisionMaking.org

Where to find hosts Brian Moon and Laura Militello:

Brian’s website

Brian’s LinkedIn

Brian’s Twitter

Laura’s website

Laura’s LinkedIn

Laura’s Twitter